Client-Centric Banker: Elevate Customer Experiences

JPMorganChase; Waukesha (WI); On-site; USD 42,000 - 56,000; Full time

Job summary

JPMorgan Chase in Wisconsin seeks an Associate Banker to deliver welcoming, attentive service and introduce clients to Chase's modern banking solutions. You will greet clients, manage lobby flow, and assist with daily banking needs while upholding branch standards.

The role emphasizes building trusted relationships, educating customers on digital tools like Chase Mobile App and online banking, and collaborating with team members to help clients reach their financial goals.

Qualifications

• Experience in client services or banking is preferred.
• Ability to explain products and services clearly to clients.
• Willingness to learn and adapt to digital banking tools and processes.

Responsibilities

• Create a welcoming environment by greeting clients as they enter the branch and managing lobby flow.
• Open new accounts and service existing ones while complying with policies and regulatory requirements.
• Educate clients on day-to-day banking, including digital tools like Chase Mobile App and Chase.com.
• Build trusted relationships by listening, asking questions, and offering appropriate solutions.
• Perform branch operations and cash handling in accordance with bank policies.

Skills

Client service

Relationship building

Communication

Attention to detail

Banking products knowledge

Team collaboration

Cash handling

Education

High school diploma or GED

Job description

JPMorgan Chase in Wisconsin seeks an Associate Banker to deliver welcoming, attentive service and introduce clients to Chase's modern banking solutions. You will greet clients, manage lobby flow, and assist with daily banking needs while upholding branch standards.

The role emphasizes building trusted relationships, educating customers on digital tools like Chase Mobile App and online banking, and collaborating with team members to help clients reach their financial goals.