Relationship Banker: Build Trusted Financial Solutions

U.S. Bank; Torrance (CA); On-site; USD 37,000 - 46,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

Paid vacation

401(k) retirement plan

Sick and Safe Leave

Parental leave

Job summary

U.S. Bank in Torrance, CA is seeking a Relationship Banker to build strong client relationships by meeting face to face and understanding customers’ banking needs. You will open accounts, process basic transactions, and promote digital services to enhance the client experience.

The role requires knowledge of consumer and business banking products, strong communication skills, and a customer-first mindset. This position emphasizes reliability, compliance with NMLS and banking regulations, and

Qualifications

• Proven ability to build and foster relationships with clients through proactive outreach and follow up.
• Ability to effectively engage and communicate with clients.
• Thorough knowledge of applicable bank and branch policies, procedures and support systems.
• Thorough knowledge of all retail products and services.
• Proven customer service and interpersonal skills.
• Experience with using and demonstrating digital products and self-service technologies.

Responsibilities

• Builds and fosters relationships with clients through proactive outreach and follow up.
• Identifies solutions for new and existing clients based on their needs by effectively engaging and communicating with clients.
• Maintains a working knowledge of consumer and business banking products and services including digital products and services.
• Provides a consistent optimal client experience, including greeting clients and processing basic transactions.
• Develops collaborative partnerships with branch team members and partners to best serve clients.
• Opens new consumer and business accounts, completes service requests and submits credit applications.
• Proactively educates clients on emerging and self-service digital products and services to assist with meeting their financial needs.

Skills

Relationship building

Client engagement

Communication skills

Digital product knowledge

Sales and cross-sell

Customer service

Interpersonal skills

Financial product knowledge

Education

High school diploma or equivalent

Job description

U.S. Bank in Torrance, CA is seeking a Relationship Banker to build strong client relationships by meeting face to face and understanding customers’ banking needs. You will open accounts, process basic transactions, and promote digital services to enhance the client experience.

The role requires knowledge of consumer and business banking products, strong communication skills, and a customer-first mindset. This position emphasizes reliability, compliance with NMLS and banking regulations, and