Relationship Banker: Build Trusted Client Solutions

JPMorganChase; Fort Wayne (IN); On-site; USD 40,000 - 60,000; Full time

Job summary

JPMorgan Chase in Fort Wayne, IN is seeking an Associate Banker to welcome clients, provide attentive service, and introduce them to Chase's digital solutions.

You will build trusted relationships, assist with day-to-day banking, open new accounts, and support branch operations while adhering to policies and regulatory requirements. The role emphasizes hospitality and teamwork, with opportunities to grow in financial knowledge and client advisory capabilities.

Qualifications

• Client service experience or comparable experience and strong interpersonal skills.
• Ability to build trusted relationships through genuine care and attentive communication.
• Comfort with learning products, services, and procedures quickly.

Responsibilities

• Create a welcoming environment by greeting clients and guiding them through lobby processes.
• Provide account servicing, maintenance, and new account openings while following policies and regulations.
• Educate clients on day‑to‑day banking and digital self‑service options (Chase Mobile App, Chase.com, ATMs).
• Build meaningful relationships by actively listening, asking questions, and collaborating with the team to meet financial goals.
• Assist in branch operations, including cash handling and safe procedures, while adhering to bank policies.

Skills

Client service

Relationship building

Communication

Problem solving

Teamwork

Product knowledge

Education

High school diploma or GED

Job description

JPMorgan Chase in Fort Wayne, IN is seeking an Associate Banker to welcome clients, provide attentive service, and introduce them to Chase's digital solutions.

You will build trusted relationships, assist with day-to-day banking, open new accounts, and support branch operations while adhering to policies and regulatory requirements. The role emphasizes hospitality and teamwork, with opportunities to grow in financial knowledge and client advisory capabilities.