Client-First Banker: Build Relationships & Fintech Solutions

JPMorganChase; Fort Worth (TX); On-site; USD 42,000 - 66,000; Full time

Job summary

JPMorgan Chase in Fort Worth is seeking an Associate Banker to welcome clients, provide attentive service, and leverage digital banking tools to meet customers’ financial goals. You will build trusted relationships, demonstrate product knowledge, and collaborate with the branch team to deliver seamless service.

The role emphasizes hospitality, accurate account servicing, new account openings, and the use of Chase Mobile App and Chase.com to assist clients wherever and whenever they choose.

Qualifications

• Client service experience or comparable experience.
• Ability to put clients first and exceed their expectations.
• Ability to educate and assist clients with day-to-day banking transactions.

Responsibilities

• Create a welcoming environment by greeting clients as they enter the branch and managing lobby flow.
• Exceed client expectations by servicing accounts and opening new accounts while complying with policies.
• Educate clients on day-to-day banking transactions and technology self-service options (Chase Mobile App, Chase.com, ATMs).
• Build relationships with clients by listening, asking questions, and sharing product knowledge to help meet financial goals.
• Perform branch operations and cash-handling duties in line with bank policies.

Job description

JPMorgan Chase in Fort Worth is seeking an Associate Banker to welcome clients, provide attentive service, and leverage digital banking tools to meet customers’ financial goals. You will build trusted relationships, demonstrate product knowledge, and collaborate with the branch team to deliver seamless service.

The role emphasizes hospitality, accurate account servicing, new account openings, and the use of Chase Mobile App and Chase.com to assist clients wherever and whenever they choose.