Client-Centric Banker: Build Relationships & Tech Solutions

JPMorgan Chase & Co.; Florida; On-site; USD 40,000 - 60,000; Full time

Job summary

JPMorgan Chase & Co. is seeking an Associate Banker to represent the brand in branches with a focus on hospitality and client service.

You will help clients achieve their financial goals by delivering attentive service and leveraging Chase solutions and digital tools. Responsibilities include welcoming clients, opening and servicing accounts, guiding customers on Chase Mobile App and Chase.com, and collaborating with team members to ensure a seamless client experience.

Qualifications

• Client service experience or comparable experience.
• Ability to build trusted relationships with clients.
• Strong communication and interpersonal skills.
• Ability to quickly resolve client issues with attention to detail.
• Comfort with using technology to assist clients.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Provide account servicing and opening new accounts while following policies and banking requirements.
• Educate clients on day-to-day banking transactions and technology options.
• Build relationships with clients by listening, asking questions, and sharing product knowledge.
• Handle branch operations and cash devices in compliance with bank procedures.

Skills

Client service

Relationship building

Communication

Problem solving

Team collaboration

Education

High School Diploma or GED

Job description

JPMorgan Chase & Co. is seeking an Associate Banker to represent the brand in branches with a focus on hospitality and client service.

You will help clients achieve their financial goals by delivering attentive service and leveraging Chase solutions and digital tools. Responsibilities include welcoming clients, opening and servicing accounts, guiding customers on Chase Mobile App and Chase.com, and collaborating with team members to ensure a seamless client experience.