Relationship Banker - Build Lasting Client Relationships

JP Morgan Chase; New Hudson (MI); On-site; USD 45,000 - 65,000; Full time

Job summary

JPMorgan Chase is seeking a Relationship Banker in a Chase Branch to embody our brand with hospitality and modern banking solutions. You will lead efforts to acquire, manage, and retain client relationships, leveraging financial knowledge to offer tailored solutions that address financial needs.

You will engage clients through in-person and phone interactions, promote technology like the Chase Mobile App, and work with a team of experts to ensure compliant, high-quality service.

Qualifications

• 1+ year of sales experience in Retail Banking or related industries with proven success.
• Ability to create memorable client experiences and elevate service.
• Excellent communication skills, both in person and over the phone, tailoring features to client needs.
• Ability to resolve client issues with attention to detail and consistency.
• Operate within risk parameters and complete required compliance training.
• High school diploma or GED or foreign equivalent.
• The Securities Industry Essentials (SIE) exam, FINRA Series 6, state registration (63 if required), and Life licenses are minimum requirements. All unlicensed applicants must obtain licenses within 180 days of hire.

Responsibilities

• Put clients first and exceed expectations with attentive, friendly service.
• Manage assigned clients, meeting with them in person and by phone to build relationships and tailor recommendations.
• Engage in clear, consultative communication to understand client needs and build trust.
• Educate clients on technology solutions like the Chase Mobile App and Chase.com.
• Learn products and procedures quickly to consult on banking solutions and connect clients to specialists.
• Adhere to policies, procedures, and regulatory requirements.

Skills

Sales experience

Client relationship building

Excellent communication

Problem resolution

Regulatory compliance

Education

High school diploma or GED

Tools

Chase Mobile App

Chase.com

ATMs

Job description

JPMorgan Chase is seeking a Relationship Banker in a Chase Branch to embody our brand with hospitality and modern banking solutions. You will lead efforts to acquire, manage, and retain client relationships, leveraging financial knowledge to offer tailored solutions that address financial needs.

You will engage clients through in-person and phone interactions, promote technology like the Chase Mobile App, and work with a team of experts to ensure compliant, high-quality service.