Relationship Banker: Build Lasting Client Partnerships

Fairygodboss; Oakwood (OH); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Commission-based pay

Discretionary incentive compensation

Comprehensive health care coverage

On-site health and wellness centers

A retirement savings plan

Backup childcare

Tuition reimbursement

Mental health support

Financial coaching

Job summary

JPMorgan Chase & Co. in Ohio seeks a Relationship Banker at a Chase branch to represent our brand with hospitality, use modern banking solutions, and build lasting client relationships.

You will acquire, manage, and retain clients, offering thoughtful financial solutions while supporting technology tools like Chase Mobile App and Chase.com. The role requires meeting licensing requirements within 180 days, operating with integrity, and ensuring compliance with banking regulations while delivering

Qualifications

• 1+ year of sales experience in Retail Banking or related industries.
• Ability to create memorable client experiences and grow relationships.
• Excellent communication skills for in-person and phone interactions.
• Ability to resolve client issues with attention to detail while ensuring compliance.
• Must meet licensing requirements within 180 days of hire.

Responsibilities

• Put clients first and exceed their expectations - deliver attentive and friendly service, creating a welcoming environment.
• Manage assigned clients and proactively meet with them, both in person and over the phone, to build lasting relationships, understand financial needs, and tailor product and service recommendations.
• Engage in clear, polite, consultative communication to understand and help clients, building trust - ask questions and listen to understand, anticipate their needs.
• Educate and connect clients to technology solutions such as leveraging the Chase Mobile App, Chase.com, and ATMs to help them with their banking needs whenever, wherever, and however they want.
• Learn products, services, and procedures quickly and accurately to effectively consult with clients about banking solutions, as well as collaborate with and connect them to our team of experts to help with specialized financial needs.
• Adhere to policies, procedures, and regulatory banking requirements.

Skills

Sales experience

Customer service

Communication skills

Problem solving

Education

High school diploma or GED

Job description

JPMorgan Chase & Co. in Ohio seeks a Relationship Banker at a Chase branch to represent our brand with hospitality, use modern banking solutions, and build lasting client relationships.

You will acquire, manage, and retain clients, offering thoughtful financial solutions while supporting technology tools like Chase Mobile App and Chase.com. The role requires meeting licensing requirements within 180 days, operating with integrity, and ensuring compliance with banking regulations while delivering