Relationship Banker - Bilingual Spanish & Client Solutions

Bank of America Corporation; Armonk (NY); On-site; USD 32,000 - 42,000; Full time

Job summary

Bank of America Corporation is seeking a client-focused team member to educate clients in the lobby and assist with transactions via self-service tools and ATMs. You will process cash transactions accurately, build client relationships, and connect customers to appropriate financial solutions.

The role emphasizes adhering to risk controls, delivering a high-quality client experience, and collaborating with specialists in lending, investments, and small business support.

Qualifications

• Enthusiastic self-starter with a strong work ethic and client focus.
• Collaborates effectively to build relationships and drive results.
• Confident in communicating and educating clients on banking tools and services.
• Willing to work weekends or extended hours as needed.
• Bilingual Spanish is a plus.

Responsibilities

• Executes the bank's risk culture and strives for operational excellence.
• Builds relationships with clients to meet financial needs.
• Follows established processes to do what is right for clients and the bank, in compliance with laws.
• Grows knowledge by partnering with experts in small business, lending, and investments.
• Manages financial center traffic, appointments, and outbound calls.
• Drives the client experience and maintains cash responsibilities.

Skills

Adaptability

Business Acumen

Customer and Client Focus

Oral Communications

Problem Solving

Account Management

Client Experience Branding

Client Management

Client Solutions Advisory

Relationship Building

Business Development

Pipeline Management

Prospecting

Referral Identification

Referral Management

Education

High School Diploma / GED / Secondary School or equivalent

Job description

Bank of America Corporation is seeking a client-focused team member to educate clients in the lobby and assist with transactions via self-service tools and ATMs. You will process cash transactions accurately, build client relationships, and connect customers to appropriate financial solutions.

The role emphasizes adhering to risk controls, delivering a high-quality client experience, and collaborating with specialists in lending, investments, and small business support.