Relationship Banker - Drive Client Growth & Service

Bank of America; Tucson (AZ); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Pay Transparency

Job summary

Bank of America is seeking a service-oriented teammate to educate clients in the lobby, process cash transactions, and connect customers to banking solutions that meet their goals. You will build relationships, follow bank processes, and support a positive client experience in a fast-paced environment.

You will work weekends and extended hours as needed, and bilingual Spanish is required for this role. The position emphasizes collaboration with specialists in small business, lending, and

Qualifications

• Enthusiastic, self-starter with strong work ethic and results focus
• Effective collaboration and relationship building
• Clear communication and client engagement
• Ability to learn new information and technology platforms
• Comfort educating clients on self-service banking tools
• Adherence to all laws and regulations

Responsibilities

• Engage clients in the lobby to educate and assist with transactions via self-service resources
• Process cash transactions accurately and efficiently
• Develop deep conversations to understand client priorities and connect to solutions
• Build relationships to meet financial needs and grow business
• Follow established processes to ensure right outcomes for clients and the bank
• Manage center traffic, appointments, and outbound calls effectively
• Drive the client experience and contribute to strong customer satisfaction

Skills

Adaptability

Customer Focus

Oral Communications

Problem Solving

Relationship Building

Business Development

Pipeline Management

Referral Management

Education

Bachelor's Degree in Business

Associate’s Degree in Business Administration or Finance

Job description

Bank of America is seeking a service-oriented teammate to educate clients in the lobby, process cash transactions, and connect customers to banking solutions that meet their goals. You will build relationships, follow bank processes, and support a positive client experience in a fast-paced environment.

You will work weekends and extended hours as needed, and bilingual Spanish is required for this role. The position emphasizes collaboration with specialists in small business, lending, and