Relationship Banker: Client Solutions & Growth

Bank of America; Deer Park (NY); On-site; USD 34,000 - 37,000; Full time

Benefits offered by this job

Benefits eligible

Job summary

Bank of America is seeking a customer-focused team member to engage clients in the lobby, educate on self-service options, and process cash transactions accurately. The role emphasizes risk culture, operational excellence, and building client relationships to meet financial needs.

Candidates should be enthusiastic, proficient in Spanish, and able to work weekends or extended hours as needed, while adhering to laws and bank policies. Benefits are offered to eligible employees.

Qualifications

• Demonstrates enthusiasm, strong work ethic and results focus.
• Communicates clearly and confidently with clients at all levels.
• Adapts to new information and technology platforms.
• Educates clients on self-service banking options (ATM, online, mobile).
• Follows processes to act in the best interest of clients and the bank.

Responsibilities

• Engages clients in the lobby, educates on self-service banking options and assists with transactions.
• Builds client relationships to meet financial needs and goals.
• Manages cash responsibilities and center traffic efficiently.
• Drives the client experience and supports outbound calls and appointments.
• Collaborates with experts in small business, lending, and investments.

Skills

Customer Focus

Relationship Building

Problem Solving

Oral Communications

Account Management

Client Management

Bilingual Spanish

Education

High School Diploma / GED

Bachelor’s Degree or business-relevant Associate’s Degree

Job description

Bank of America is seeking a customer-focused team member to engage clients in the lobby, educate on self-service options, and process cash transactions accurately. The role emphasizes risk culture, operational excellence, and building client relationships to meet financial needs.

Candidates should be enthusiastic, proficient in Spanish, and able to work weekends or extended hours as needed, while adhering to laws and bank policies. Benefits are offered to eligible employees.