Bilingual Relationship Banker - Spanish

Bank of America Corporation; Ridgewood (NJ); On-site; USD 34,000 - 37,000; Full time

Benefits offered by this job

Benefits eligible

Career development

Job summary

Bank of America is seeking a client-focused associate to engage clients in the lobby, educate them on self-service options, and process cash transactions accurately. The role requires bilingual Spanish, strong work ethic, and the ability to build relationships while delivering a superior client experience.

The position supports working weekends, adapting to various banking center locations, and collaborating with experts across small business, lending, and investments.

Qualifications

• Bilingual Spanish required; enthusiastic self-starter with strong work ethic.
• Strong collaboration and relationship-building skills.
• Ability to learn and adapt to new information and technology platforms.
• Willingness to work weekends and travel to financial centers within reasonable distance.

Responsibilities

• Engages clients in the lobby to educate and assist with self-service resources.
• Processes cash transactions accurately and efficiently.
• Builds relationships with clients to meet financial needs.
• Performs in compliance with laws and bank guidelines.
• Manages center traffic, appointments, and outbound calls; drives client experience.

Skills

Bilingual Spanish

Customer service

Relationship building

Communication

Problem solving

Time management

Education

High School Diploma / GED

Bachelor’s Degree or business-relevant Associate’s Degree

Tools

ATM

Online banking platforms

Mobile banking apps

Job description

Bank of America is seeking a client-focused associate to engage clients in the lobby, educate them on self-service options, and process cash transactions accurately. The role requires bilingual Spanish, strong work ethic, and the ability to build relationships while delivering a superior client experience.

The position supports working weekends, adapting to various banking center locations, and collaborating with experts across small business, lending, and investments.