Bilingual Relationship Banker — Client Growth & Solutions

Bank of America; Sunnyside (NY); Vor Ort; USD 38.000 - 52.000; Vollzeit

Zusammenfassung

Bank of America is seeking an in-branch team member to engage clients in the lobby, educate on self-service options, and efficiently process cash transactions. You will build relationships, understand clients' financial needs, and connect them with appropriate solutions while adhering to risk and regulatory standards.

The role requires bilingual Spanish ability, a proactive work ethic, and strong communication skills.

Qualifikationen

• Bilingual Spanish required.
• Self-starter with strong work ethic and results focus.
• Collaborates effectively to meet client needs.
• Strong communication and problem-solving abilities.
• Learns and adapts to new information and technology platforms.
• Comfortable educating clients on self-service banking.

Aufgaben

• Engage clients in the lobby and educate on self-service transactions.
• Process cash transactions accurately and efficiently.
• Engage in in-depth conversations to understand financial goals and connect to solutions.
• Build relationships to meet client financial needs and drive the client experience.
• Manage bank center traffic, appointments, and outbound calls.
• Adhere to risk culture and regulatory requirements; follow processes and guidelines.
• Travel to other financial center locations within a reasonable distance.

Kenntnisse

Adaptability

Business Acumen

Customer and Client Focus

Oral Communications

Problem Solving

Account Management

Client Experience Branding

Client Management

Client Solutions Advisory

Relationship Building

Business Development

Pipeline Management

Prospecting

Referral Identification

Referral Management

Ausbildung

High School Diploma / GED / Secondary School or equivalent

Bachelor's Degree or business-relevant Associate's Degree

Jobbeschreibung

Bank of America is seeking an in-branch team member to engage clients in the lobby, educate on self-service options, and efficiently process cash transactions. You will build relationships, understand clients' financial needs, and connect them with appropriate solutions while adhering to risk and regulatory standards.

The role requires bilingual Spanish ability, a proactive work ethic, and strong communication skills.