Relationship Banker — Bilingual Client Solutions

Bank of America Corporation; Franklin (TN); On-site; USD 36,000 - 48,000; Full time

Job summary

Bank of America Corporation is hiring for a frontline banking role focused on engaging clients in the lobby, assisting with transactions via self-service options, and educating customers on mobile/online banking and ATM usage.

The role emphasizes building client relationships, identifying financial needs, and guiding customers to appropriate solutions while adhering to laws and bank policies.

Qualifications

• Experience in financial services or related industry preferred.
• Sales experience in salary plus incentive environment is a plus.
• Knowledge of financial products and solutions is beneficial.
• Cash handling experience is advantageous.

Responsibilities

• Executes the bank's risk culture and aims for operational excellence.
• Builds relationships with clients to meet financial needs.
• Follows processes to act in the best interest of clients and the bank.

Skills

Adaptability

Customer focus

Relationship building

Prospecting

Problem solving

Oral communications

Time management

Sales skills

Negotiation

Client solutions advisory

Pipeline management

Referral identification

Referral management

Education

Bachelor's degree or higher

Job description

Bank of America Corporation is hiring for a frontline banking role focused on engaging clients in the lobby, assisting with transactions via self-service options, and educating customers on mobile/online banking and ATM usage.

The role emphasizes building client relationships, identifying financial needs, and guiding customers to appropriate solutions while adhering to laws and bank policies.