Senior Banking Center Relationship Banker

Banco Santander (Brasil); New York (NY); On-site; USD 35,000 - 58,000; Full time

Job summary

Santander Bank, N.A. is seeking a Banking Center Relationship Banker II in New York. You will serve Banking Center customers and support the team in achieving sales, service, and operations goals, processing transactions and learning customer financial needs to build trust and opportunities.

You will contribute to partnerships across business segments, coach fellow bankers, and help ensure compliance with banking regulations while delivering quality customer service and growth.

Qualifications

• HS Diploma or GED required.
• Associates or Bachelor's degree preferred.
• 3-4 years customer service and needs-based banking sales experience preferred.
• 0-2 years supervisory experience preferred.
• Demonstrated success in leading, coaching, and motivating.
• Working knowledge of all products and services.
• Keeps current with branch transaction processing systems.
• Ability to work flexible/rotating schedule; weekends and extended hours may be required.
• Travel may be required to alternate Banking Centers.

Responsibilities

• Responds to customers' needs in an accurate and timely fashion.
• Evaluates needs of clients and offers appropriate financial products and services.
• Perform routine teller transactions like deposits, withdrawals, check cash, loan payments and other transactions.
• Support segmentation strategy by implementing sales, retention, and other bank initiatives.
• Achieve/exceed both individual and team goals in sales, service and operations.
• Maintains compliance with Federal and State regulations as well as bank policies and procedures.
• Assist with supervision of banking center colleagues offering coaching support to fellow bankers.

Skills

Customer service

Needs-based sales

Supervisory experience

Product knowledge

Banking systems

Teamwork

Flexible schedule

Travel willingness

Education

HS Diploma or GED

Associates or Bachelor's degree - preferred

Job description

Santander Bank, N.A. is seeking a Banking Center Relationship Banker II in New York. You will serve Banking Center customers and support the team in achieving sales, service, and operations goals, processing transactions and learning customer financial needs to build trust and opportunities.

You will contribute to partnerships across business segments, coach fellow bankers, and help ensure compliance with banking regulations while delivering quality customer service and growth.