Relationship Banker — Banking Center Expert

Santander US; Seymour (CT); On-site; USD 32,000 - 51,000; Full time

Job summary

Webster Bank, a division of Santander Bank, N.A., seeks a Relationship Banker I to support Banking Center customers in Connecticut. You will handle customer transactions, learn needs-based conversations, and help drive sales and service goals in a team-focused environment.

The role requires 3–4 years of customer service and banking sales experience, flexibility for weekends, and knowledge of existing products.

Qualifications

• 3-4 years customer service and needs-based banking sales experience preferred.
• Ability to work a flexible and/or rotating schedule, including weekends.
• Self-starter with strong customer service and teamwork skills.

Responsibilities

• Responds to customers' needs in an accurate and timely fashion, capitalizing on resources and tools available.
• Evaluates needs of clients and offers appropriate financial products and services.
• Perform routine teller transactions like deposits, withdrawals, check cash, loan payments and other transactions.
• Support segmentation strategy by implementing sales, retention, and other bank initiatives to execute Banking Center’s growth and profitability objectives.
• Expected to achieve/exceed both individual and team goals in sales, service and operations.
• Maintain compliance with Federal and State regulations and bank policies.

Skills

Customer service

Sales

Needs-based banking

Communication

Education

HS Diploma or GED

Advanced degree

Job description

Webster Bank, a division of Santander Bank, N.A., seeks a Relationship Banker I to support Banking Center customers in Connecticut. You will handle customer transactions, learn needs-based conversations, and help drive sales and service goals in a team-focused environment.

The role requires 3–4 years of customer service and banking sales experience, flexibility for weekends, and knowledge of existing products.