Relationship Banker I — Grow Customer Relationships & Sales

Santander US; Middletown (CT); On-site; USD 32,000 - 51,000; Full time

Benefits offered by this job

Santander Benefits

Job summary

Webster Bank, a division of Santander Bank, N.A., is seeking a Relationship Banker I in Middletown, CT. The role focuses on delivering exceptional customer service, executing banking transactions, and driving sales and service initiatives while maintaining compliance and strong partnerships across business segments.

The position requires 3–4 years of customer service and needs-based banking sales experience, a flexible schedule, and knowledge of banking products. Santander Benefits are provided.

Qualifications

• H.S. Diploma or GED required; advanced degrees encouraged.
• 3-4 years customer service and needs-based banking sales experience preferred.
• Flexible and/or rotating schedule; Saturdays, Sundays and extended hours may be required.
• Travel may be required to alternate Banking Centers.

Responsibilities

• Responds to customers' needs in an accurate and timely fashion, capitalizing on resources and tools available.
• Evaluates needs of clients and offers appropriate financial products and services, through needs-based conversations, to build and deepen relationships.
• Perform routine teller transactions like deposits, withdrawals, check cash, loan payments and other transactions.
• Support segmentation strategy by implementing sales, retention, and other bank initiatives to execute Banking Center's growth and profitability objectives.
• Expected to achieve/ exceed both individual and team goals in sales, service and operations.
• Maintains compliance with Federal and State regulations as well as bank policies and procedures. Meet/exceed branch audits and operations evaluation requirements.

Skills

Customer service

Sales experience

Needs-based selling

Communication skills

Teamwork

Flexibility

Product knowledge

Education

HS Diploma or GED

Associate's or Bachelor's degree

Job description

Webster Bank, a division of Santander Bank, N.A., is seeking a Relationship Banker I in Middletown, CT. The role focuses on delivering exceptional customer service, executing banking transactions, and driving sales and service initiatives while maintaining compliance and strong partnerships across business segments.

The position requires 3–4 years of customer service and needs-based banking sales experience, a flexible schedule, and knowledge of banking products. Santander Benefits are provided.