Relationship Advisor II – Digital-First Banking

Us Bank; Stevens Point (WI); On-site; USD 57,308,000 - 65,904,000; Full time

Benefits offered by this job

Sign-on bonus

Healthcare

401(k) plan

Paid vacation

Paid holidays

Adoption assistance

Job summary

U.S. Bank is seeking Client Relationship Consultants to engage customers across in-person, by appointment, and digital channels, guiding them on deposits, loans, and digital tools to meet their financial goals.

The role focuses on building strong client relationships, identifying customer needs, and delivering accurate, helpful service while collaborating with branch teams and promoting digital services.

Qualifications

• High school diploma or equivalent.
• Typically 3–4 years of retail banking experience.
• NMLS registration is required and background/credit checks may be performed.

Responsibilities

• Develop client relationships through in-person, appointment, and digital channels.
• Open new consumer and business accounts and process service requests.
• Educate clients on digital products and self-service tools to meet their needs.
• Collaborate with branch teams to deliver excellent client experiences.

Skills

Client relationships

Communication

Digital banking

Education

High school diploma or equivalent

Job description

U.S. Bank is seeking Client Relationship Consultants to engage customers across in-person, by appointment, and digital channels, guiding them on deposits, loans, and digital tools to meet their financial goals.

The role focuses on building strong client relationships, identifying customer needs, and delivering accurate, helpful service while collaborating with branch teams and promoting digital services.