Reimbursement Navigator: Patient Access & Territory Lead

Arrowhead Pharmaceuticals, Inc.; Indianapolis (IN); On-site; USD 120,000 - 150,000; Full time

Job summary

Arrowhead Pharmaceuticals, Inc. seeks a Redemplo Reimbursement Navigator to manage provider accounts and patient cases across a defined territory, driving access and reimbursement for Redemplo®.

You will collaborate with Sales, Market Access, HUB partners, and internal teams to execute territory plans and resolve complex coverage challenges. The role requires a Bachelor's degree, 7+ years in pharma/biotech, and at least 3 years in reimbursement or access; travel extensively within the territory

Qualifications

• Bachelor's degree required; healthcare, life sciences, nursing, or a related field preferred.
• 7+ years of pharmaceutical and/or biotechnology industry experience.
• 3+ years in field reimbursement, patient access and reimbursement, specialty medication access solutions, specialty pharmacy, advanced specialty pharmaceutical sales, or patient support services.
• Knowledge of pharmacy benefit reimbursement.
• Ability to travel extensively within the assigned territory; reside within territory.

Responsibilities

• Advance patient access and reimbursement through education, reimbursement support, and pull-through activities.
• Educate healthcare providers, office staff, and approved partners on reimbursement processes, coverage pathways, financial assistance programs, and approved patient support services.
• Analyze complex reimbursement and access issues and develop appropriate strategies to facilitate patient access within approved policies and compliance guidelines.
• Coordinate with the HUB, specialty pharmacy, and approved partners to support patient enrollment, benefits investigations, prior authorizations, appeals, denied claims, and reimbursement-related case management.
• Serve as the local reimbursement and access expert for Sales, Market Access, and regional leadership.
• Develop and execute strategic territory plans with stakeholders to optimize patient access and customer support.
• Build and maintain collaborative relationships with healthcare providers, office staff, specialty pharmacies, patient support partners, and internal cross-functional teams.
• Proactively identify reimbursement barriers and implement compliant solutions that improve patient access and customer experience.
• Document customer interactions and maintain accurate records within approved company systems.
• Operate in full compliance with all company policies, legal, regulatory, privacy, and compliance requirements.
• Manage business travel and expenses within established company guidelines.

Skills

Field reimbursement

Patient access

Reimbursement analysis

Specialty pharmacy

Patient support services

Advanced specialty sales

Education

Bachelor's degree

Job description

Arrowhead Pharmaceuticals, Inc. seeks a Redemplo Reimbursement Navigator to manage provider accounts and patient cases across a defined territory, driving access and reimbursement for Redemplo®.

You will collaborate with Sales, Market Access, HUB partners, and internal teams to execute territory plans and resolve complex coverage challenges. The role requires a Bachelor's degree, 7+ years in pharma/biotech, and at least 3 years in reimbursement or access; travel extensively within the territory