Reimbursement Coordinator

silvercross; United States; On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Medical, Dental and Vision plans

Life Insurance

Flexible Spending Account

Other voluntary benefit plans

PTO and Sick time

401(k) plan with a match

Wellness program

Tuition Reimbursement

Job summary

Silver Cross Hospital is seeking a detail-oriented Scheduling/Front Desk role responsible for coordinating surgical schedules, obtaining referrals and prior authorizations, and serving as a liaison between patients and the medical support team. The position emphasizes excellent communication and multitasking in a hospital setting.

Candidates should have a high school diploma, healthcare exposure, and strong Microsoft Office skills.

Qualifications

• High School Diploma or equivalent.
• Two years of healthcare experience or other related experience preferred.
• Experience working with providers and insurance companies to receive prior authorization.
• Candidates with previous scheduling experience strongly preferred.
• Knowledge of medical terminology and surgical procedures strongly preferred.
• Must have excellent computer skills and the ability to multi‑task.
• Excellent verbal and written communication skills.
• Prefer 3 years work experience, preferably in medical office setting or hospital.
• Microsoft Office experience such as Outlook, Word, Excel; preferably experience on an electronic medical record.

Responsibilities

• Obtain referrals and prior authorizations for necessary treatment.
• Schedule surgical procedures.
• Answer, direct and prioritize telephone calls appropriately.
• Greet, instruct, direct, schedule, register, and check-in patients.
• Serve as liaison between patients and medical support staff.
• Demonstrate age-appropriate competencies for the served population.

Skills

Computer skills

Multi-tasking

Verbal communication

Written communication

Education

High School Diploma

Tools

Microsoft Office

Job description

Silver Cross Hospital is an extraordinary place to work. We're known for our culture of excellence and delivery of unrivaled experiences for our patients, their families, the communities we serve...and for each other. Come join us! It's the way you want to be treated.

Summary

Works with providers, staff, patients, referring physicians and insurance companies to obtain the appropriate referrals and prior authorizations for necessary treatment for the patient. Performs all scheduling of surgical procedures; answering, directing and prioritizing telephone calls appropriately; effective communication; and clerical duties as assigned. Greets, instructs, directs, schedules, registers, and performs check-in duties for patients. Serves as a liaison between patients and medical support staff. Establish and maintain a positive attitude with patients, visitors, and fellow employees by helping each other in areas when needed. Demonstrates knowledge of the age-specific competencies and the skills necessary to provide services appropriate to the age and demographic served.

Qualifications

High School Diploma or equivalent. Two years of healthcare experience or other related experience preferred. Experience working with providers and insurance companies to receive prior authorization. Candidates with previous scheduling experience strongly preferred. Knowledge of medical terminology and surgical procedures strongly preferred. Must have excellent computer skills and the ability to multi‑task. Excellent verbal and written communication skills. Prefer 3 years work experience, preferably in medical office setting or hospital. Microsoft Office experience such as Outlook, Word, Excel; preferably experience on an electronic medical record.

Work Shift Details

Days, rotating weekday shifts

Department

SCMG PROGRESSIVE SURGICAL ASSOCIATES

Benefits for You

At Silver Cross Hospital, we care about your health and well‑being and that is why we work hard to provide quality and affordable benefit options for you and your eligible family members.

• Medical, Dental and Vision plans
• Life Insurance
• Flexible Spending Account
• Other voluntary benefit plans
• PTO and Sick time
• 401(k) plan with a match
• Wellness program
• Tuition Reimbursement

Registry employees who meet eligibility may participate in our 401(k) Savings plan with a potential match. However, registry employees are ineligible for Health and Welfare benefits.

Pay

The expected pay for this position is listed below:

$17.99 - $22.48

The final pay rate offered may be more than the posted range based on several factors including but not limited to: licensure, certifications, work experience, education, knowledge, demonstrated abilities, internal equity, market data, and more.