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SCMG Progressive Surgical Associates is seeking a patient‑focused scheduling and front desk professional in New Lenox, IL. You will handle scheduling for surgical procedures, manage calls, and coordinate with providers and insurance companies for referrals and authorizations.
The role requires strong computer and multi‑tasking skills, excellent verbal and written communication, and the ability to work with patients across various ages. Shift is days with rotating weekday coverage.
Works with providers, staff, patients, referring physicians and insurance companies to obtain the appropriate referrals and prior authorizations for necessary treatment for the patient. Performs all scheduling of surgical procedures; answering, directing and prioritizing telephone calls appropriately; effective communication; and clerical duties as assigned. Greets, instructs, directs, schedules, registers, and performs check-in duties for patients. Serves as a liaison between patients and medical support staff. Establish and maintain a positive attitude with patients, visitors, and fellow employees by helping each other in areas when needed. Demonstrates knowledge of the age-specific competencies and the skills necessary to provide services appropriate to the age and demographic served.
High School Diploma or equivalent. Two years of healthcare experience or other related experience preferred. Experience working with providers and insurance companies to receive prior authorization. Candidates with previous scheduling experience strongly preferred. Knowledge of medical terminology and surgical procedures strongly preferred. Must have excellent computer skills and the ability to multi-task. Excellent verbal and written communication skills. Prefer 3 years work experience, preferably in medical office setting or hospital. Microsoft Office experience such as Outlook, Word, Excel; preferably experience on an electronic medical record.
Days, Rotating weekday shifts
SCMG PROGRESSIVE SURGICAL ASSOCIATES
Registry employees who meet eligibility may participate in our 401(k) Savings plan with a potential match. However, registry employees are ineligible for Health and Welfare benefits.
The expected pay for this position is listed below:
$17.99 - $22.48
The final pay rate offered may be more than the posted range based on several factors including but not limited to: licensure, certifications, work experience, education, knowledge, demonstrated abilities, internal equity, market data, and more.