Rehabilitation Operations Specialist

Jobtailor; Front Royal (VA); On-site; USD 32,000 - 42,000; Full time

Job summary

Jobtailor in Front Royal, VA seeks an administrative specialist to support rehabilitation services operations. The role handles patient admissions, appointment scheduling, and registration, while ensuring insurance preauthorization is obtained from payors. Strong data entry, organization, and communication skills are essential.

Responsibilities include coordinating with hospital staff, processing reports, and maintaining up-to-date knowledge of departmental initiatives in a fast-paced setting.

Qualifications

• High School Diploma or GED required.
• BLS Certification (Healthcare Provider) - AHA approved required.
• New hires must have American Heart Association (AHA) certification prior to orientation.
• Ability to complete data entry functions in multiple software systems required.
• Above average organizational skills with attention to detail work.
• One year office experience with keyboarding skills preferred.

Responsibilities

• Provide the highest quality customer support to Valley Health customers and employees.
• Communicate regularly with intradepartmental and interdepartmental employees to facilitate operational functions.
• Support rehabilitation services department operations under minimal supervision.
• Schedule rehabilitation patient appointments to optimize capacity.
• Complete patient admission and registration processes.
• Facilitate insurance preauthorization requirements from potential payor sources.
• Review medical/rehabilitation diagnoses and procedures for appropriate medical necessity criteria.
• Provide clerical and administrative assistance to the Rehabilitation Services Operations team.
• Answer telephones, enter data, compile and prepare reports, file, scan, order and organize supplies.
• Maintain working knowledge of and support departmental, hospital and organizational initiatives and updates.
• Stay current with communications, including emails, in a professional and timely manner.

Skills

Data Entry

Patient Admission

Insurance Preauthorization

Clerical Skills

Report Preparation

Attention to Detail

Interpersonal Skills

Multitasking

Communication Skills

Office Experience

Education

High School Diploma or GED

BLS Certification (Healthcare Provider)

Graduation from accredited medical secretarial or business program (preferred)

Job description

Jobtailor in Front Royal, VA seeks an administrative specialist to support rehabilitation services operations. The role handles patient admissions, appointment scheduling, and registration, while ensuring insurance preauthorization is obtained from payors. Strong data entry, organization, and communication skills are essential.

Responsibilities include coordinating with hospital staff, processing reports, and maintaining up-to-date knowledge of departmental initiatives in a fast-paced setting.