Rehabilitation Office Secretary & Scheduling Specialist

Torrance-Memorial-Medical-Center; Torrance (CA); On-site; USD 34,000 - 46,000; Full time

Job summary

Torrance-Memorial-Medical-Center in Torrance, CA, is seeking an organized, patient-focused secretary to support the Department of Rehabilitation Services. Under general supervision, you will handle secretarial tasks, billing, patient scheduling across multi-discipline programs, reception, and front-office duties.

Responsibilities include answering a heavy call volume, greeting patients, managing schedules, processing payments, obtaining insurance authorizations, scanning documents into the EMR,

Qualifications

• High school diploma or GED required.
• Typing speed of 35 words per minute.
• 0 years of experience acceptable.
• Ability to handle a heavy volume of calls.
• Billing, scheduling, and front desk duties.

Responsibilities

• Performs general secretarial work for the department as assigned.
• Answers and handles a heavy volume of incoming calls.
• Schedules patients for all disciplines and programs.
• Greets patients and ensures timely care and appointment scheduling.
• Registers patients and maintains front office operations.
• Processes payments and insurance-related tasks.
• Verifies insurance eligibility and benefits.
• Scans documents into the EMR and maintains records.

Skills

heavy call handling

customer service

patient scheduling

front office duties

typing 35 wpm

Education

High School Diploma/GED

Tools

EMR

Job description

Torrance-Memorial-Medical-Center in Torrance, CA, is seeking an organized, patient-focused secretary to support the Department of Rehabilitation Services. Under general supervision, you will handle secretarial tasks, billing, patient scheduling across multi-discipline programs, reception, and front-office duties.

Responsibilities include answering a heavy call volume, greeting patients, managing schedules, processing payments, obtaining insurance authorizations, scanning documents into the EMR,