Patient Care Administrative Specialist

Torrance-Memorial-Medical-Center; Torrance (CA); On-site; USD 34,000 - 45,000; Full time

Job summary

Torrance Memorial Medical Center is seeking a Unit Secretary to perform clerical and receptionist duties, supporting clinical staff and ensuring smooth front-desk operations. You will greet patients and families, coordinate communications, and help maintain orderly charts and records in a fast-paced hospital environment.

The role emphasizes respectful patient interactions, adherence to policies, infection control, and collaboration with the health care team to deliver safe, high-quality care.

Qualifications

• The Unit Secretary works cooperatively with all members of the health care team in performing clerical and receptionist duties and assists clinical personnel with nonclinical duties.

Responsibilities

• Acts as a resource for patients and family/visitors.
• Addresses administrative needs in a respectful and caring manner.
• Adheres to infection prevention.
• Adheres to policies and procedures, to ensure safe and optimal care.
• Assists in providing patient comfort and safety.
• Communicates effectively with the patient, family, and medical staff during the continuum of care.
• Maintains cooperative working relationships with members of the hospital team.
• Reports matters requiring Nursing intervention immediately.
• Supports patient care within scope of a practice as directed by other members of the healthcare team.

Skills

Patient interaction

Administrative duties

Infection prevention

Policy adherence

Team communication

Safety reporting

Job description

Torrance Memorial Medical Center is seeking a Unit Secretary to perform clerical and receptionist duties, supporting clinical staff and ensuring smooth front-desk operations. You will greet patients and families, coordinate communications, and help maintain orderly charts and records in a fast-paced hospital environment.

The role emphasizes respectful patient interactions, adherence to policies, infection control, and collaboration with the health care team to deliver safe, high-quality care.