Front Desk Secretary – Physical Therapy

Torrance Memorial Medical Center; Torrance (CA); On-site; USD 34,000 - 45,000; Full time

Job summary

Torrance Memorial Medical Center, located in Torrance, CA, seeks an organized secretary to support the Rehabilitation Services department. You will handle billing, scheduling for multiple disciplines, front-desk duties, and patient records with a focus on timely, compassionate service.

The role requires proficiency in typing and basic billing, with no formal experience required. You will collaborate with therapists and administrative staff to maintain smooth daily operations in a busy clinic

Qualifications

• High School Diploma or GED or higher.
• Typing speed of 35 wpm or faster.
• No prior work experience required.
• Experience with patient scheduling and billing is a plus.

Responsibilities

• Perform general secretarial duties for the department.
• Answer a heavy volume of incoming calls.
• Schedule patients for all disciplines and programs in Rehabilitation Services.
• Greet patients and ensure timely care.
• Register patients for services.
• Manage meeting, therapist, and front office schedules.
• Maintain departmental files and process patient charts.
• Process payments including credit card transactions.
• Verify insurance eligibility and benefits.
• Request insurance authorizations for treatment and procedures.

Skills

Secretarial work

Customer service

Scheduling

Phone handling

Record keeping

Education

High School Diploma or GED

Tools

EMR systems

Billing software

Job description

Torrance Memorial Medical Center, located in Torrance, CA, seeks an organized secretary to support the Rehabilitation Services department. You will handle billing, scheduling for multiple disciplines, front-desk duties, and patient records with a focus on timely, compassionate service.

The role requires proficiency in typing and basic billing, with no formal experience required. You will collaborate with therapists and administrative staff to maintain smooth daily operations in a busy clinic