Rehab Services Office Assistant — Per Diem

Heywood Hospital; South Gardner (MA); On-site; USD 25,000 - 39,000; Part time

Job summary

Heywood Hospital in Massachusetts is seeking a per diem office assistant to handle front-desk duties, patient check-in, and scheduling. You will verify insurance, process referrals, manage deposits, and maintain EMR records across outpatient services.

The role requires friendly customer service, attention to privacy, and the ability to work some evenings and weekdays. Prior experience in a medical office is preferred, with coverage across Heywood locations as needed.

Qualifications

• Excellent written and verbal communication skills required.
• Strong customer service orientation and ability to prioritize tasks in a busy office.
• Proficiency with computers and basic software; familiarity with medical terminology preferred.

Responsibilities

• Answer phones and schedule appointments.
• Verify insurance and manage deposits.
• Process referrals, confirmations and patient forms.
• Maintain EMR accuracy and handle daily mail and faxes.
• Provide coverage across Heywood locations as needed.

Skills

Communication skills

Customer service

Computer literacy

EMR familiarity

Education

High School diploma or equivalent

Tools

EMR systems

Job description

Heywood Hospital in Massachusetts is seeking a per diem office assistant to handle front-desk duties, patient check-in, and scheduling. You will verify insurance, process referrals, manage deposits, and maintain EMR records across outpatient services.

The role requires friendly customer service, attention to privacy, and the ability to work some evenings and weekdays. Prior experience in a medical office is preferred, with coverage across Heywood locations as needed.