Rehab Office Assistant – Per Diem (Evenings)

Heywood Healthcare Inc.; Gardner, Northern (MA, KY); Hybrid; USD 26,000 - 40,000; Part time

Job summary

Heywood Healthcare Inc. is seeking a Per Diem Front Desk/Administrative Clerk to support outpatient services. You will answer phones, verify patient information, schedule appointments, process referrals, and handle daily deposits in a fast-paced practice.

Responsibilities include EMR data entry, insurance verification, and maintaining courteous, patient-focused service across multiple locations. Evening availability and flexibility are required to meet patient needs and organizational goals.

Qualifications

• Minimum Education: High School diploma or equivalent required.
• One year of experience in a medical office preferred.
• Knowledge of Electronic Medical Records (EMR) preferred.

Responsibilities

• Answers telephones and schedules in-office appointments.
• Verifies patient information and documents in EMR.
• Collects copays/payments and reconciles daily deposits.
• Verifies insurance coverage and eligibility.
• Schedules and coordinates patient visits and procedures.
• Completes tasks in workflow dashboard (appointments, no-shows, etc.).
• Maintains patient privacy and confidentiality while assisting others.

Skills

Communication skills

Customer service

Task prioritization

Computer literacy

EMR proficiency

Medical terminology

Flexible shifts

Reliable transportation

Education

High School diploma

Tools

EMR systems

Job description

Heywood Healthcare Inc. is seeking a Per Diem Front Desk/Administrative Clerk to support outpatient services. You will answer phones, verify patient information, schedule appointments, process referrals, and handle daily deposits in a fast-paced practice.

Responsibilities include EMR data entry, insurance verification, and maintaining courteous, patient-focused service across multiple locations. Evening availability and flexibility are required to meet patient needs and organizational goals.