Rehab Scheduling & Intake Coordinator

UR Thompson Health; Town of Victor (NY); On-site; USD 25,000 - 30,000; Full time

Job summary

Thompson Health in Victor, NY is seeking a full-time day-shift medical office scheduler with strong secretarial skills and a clinical admin background. You will manage reception, verify insurance, coordinate referrals, entry orders, and maintain clean electronic records using EPIC.

You will support the Rehab Department with efficient scheduling, patient enrollment, and accurate documentation, ensuring smooth clinic operations and timely patient care.

Qualifications

• Secretarial experience with strong organizational skills required.
• Medical background is desired.
• High School Diploma or GED required; an Associate degree is preferred.

Responsibilities

• Provides customer service including reception, insurance verification, referrals, order entry, scheduling.
• Maintains medical records, chart filling and electronic documentation.
• Coordinates schedules with other departments to meet customer needs.
• Supports Rehab Departments to maintain efficient schedules for clinical teams.
• Uses EPIC EMR to document, access, and manage patient information and workflows.
• Validates patient demographic information prior to receiving service.
• Assists with diverse tasks to keep the office efficient and organized.

Skills

Secretarial experience

Medical background

Strong organizational skills

Education

High School Diploma or GED

Associates Degree

Tools

EPIC EMR

ICD-10/CPT coding

Job description

Thompson Health in Victor, NY is seeking a full-time day-shift medical office scheduler with strong secretarial skills and a clinical admin background. You will manage reception, verify insurance, coordinate referrals, entry orders, and maintain clean electronic records using EPIC.

You will support the Rehab Department with efficient scheduling, patient enrollment, and accurate documentation, ensuring smooth clinic operations and timely patient care.