Rehab Scheduling Representative

UR Thompson Health; Town of Victor (NY); Presencial; USD 25 000 - 30 000; Tempo integral

Resumo da oferta

Thompson Health in Victor, NY is seeking a full-time day-shift medical office scheduler with strong secretarial skills and a clinical admin background. You will manage reception, verify insurance, coordinate referrals, entry orders, and maintain clean electronic records using EPIC.

You will support the Rehab Department with efficient scheduling, patient enrollment, and accurate documentation, ensuring smooth clinic operations and timely patient care.

Qualificações

• Secretarial experience with strong organizational skills required.
• Medical background is desired.
• High School Diploma or GED required; an Associate degree is preferred.

Responsabilidades

• Provides customer service including reception, insurance verification, referrals, order entry, scheduling.
• Maintains medical records, chart filling and electronic documentation.
• Coordinates schedules with other departments to meet customer needs.
• Supports Rehab Departments to maintain efficient schedules for clinical teams.
• Uses EPIC EMR to document, access, and manage patient information and workflows.
• Validates patient demographic information prior to receiving service.
• Assists with diverse tasks to keep the office efficient and organized.

Conhecimentos

Secretarial experience

Medical background

Strong organizational skills

Formação académica

High School Diploma or GED

Associates Degree

Ferramentas

EPIC EMR

ICD-10/CPT coding

Descrição da oferta de emprego

Schedule: Full time, days

• Provides customer service ensuring customer reception, insurance verification and referrals, order entry, procedure coordination and scheduling.
• Ensures maintenance of medial records, chart filling and electronic/computerized documentation.
• Coordinates schedules with other departments to meet the needs and expectations of the customer.
• Plays a vital role in assuring the success of the Rehab Departments in their ability to maintain schedules that will be most efficient for the Rehab Clinical teams.
• Utilizes the EPIC Electronic Medical Record (EMR) system to accurately document, access, and manage patient information while supporting efficient clinical workflows.
• Patient demographic information is validated prior to patient receiving service.
• This includes but is not limited to insurance verification, ordering MD, referral/authorization requirements, patient/guarantor addresses.
• Will assist in, and perform diverse tasks required to maintain an efficient and organized office

Main Function

• Provides customer service ensuring customer reception, insurance verification and referrals, order entry, procedure coordination and scheduling.
• Ensures maintenance of medial records, chart filling and electronic/computerized documentation.
• Coordinates schedules with other departments to meet the needs and expectations of the customer.
• Plays a vital role in assuring the success of the Rehab Departments in their ability to maintain schedules that will be most efficient for the Rehab Clinical teams.
• Utilizes the EPIC Electronic Medical Record (EMR) system to accurately document, access, and manage patient information while supporting efficient clinical workflows.
• Patient demographic information is validated prior to patient receiving service.
• This includes but is not limited to insurance verification, ordering MD, referral/authorization requirements, patient/guarantor addresses.
• Will assist in, and perform diverse tasks required to maintain an efficient and organized office

Qualifications

• Secretarial experience with strong organizational skills required. Medical background is desired.
• Education:
• High School Diploma or GED required. Associates Degree preferred.
• Medical terminology desired. ICD-10/CPT coding experience strongly desired.
• Experience:
• 2 to 3 years of previous secretary/clerical medical office experience desired.
• 2 to 3 years healthcare services scheduling experience preferred.
• Pay Range: $18.34 - $22.00
• Starting Range: Based on Experience
• Thompson Health is an EOE encouraging individuals with disabilities and veterans to apply