Rehab Scheduling & Dispatch Lead

Johnson, Mirmiran & Thompson, Inc.; Lombard (IL); On-site; USD 56,481,600 - 73,646,496; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Short-term disability

Long-term disability

401(k)

Life insurance

Job summary

Numotion, the nation’s leading provider of Complex Rehabilitation Technology, is seeking a Scheduler to coordinate Rehab and Aftersale deliveries and service the needs of customers and referral sources. The role focuses on timely data entry, accurate order tracking, and maintaining optimal technician schedules.

Ideal candidates have strong communication skills, the ability to multitask in a fast-paced setting, and familiarity with MS Office tools.

Qualifications

• Strong communication skills, both written and verbal.
• Strong listening, organization and priority setting skills.
• Ability to work in a fast-paced environment and juggle multiple priorities.
• Ability to think quickly, assess a situation and make a sound decision.
• Ability to provide best-in-class customer service.

Responsibilities

• Schedules deliveries and coordinates the timely provision of services for Rehab and Aftersale order types.
• Assists customers, referral sources and Numotion team members with Rehab and Aftersale delivery scheduling.
• Communicates with clients and referral sources to find the optimal scheduling availability.
• Enters updates into all applicable order tracking systems, ensuring ATP and seating technician schedules are optimized.
• Responds to customer inquiries and requests in a timely manner to increase satisfaction and turnaround times.
• Meets all productivity and performance standards.
• Participates in Rehab initiatives to improve department results.

Job description

Numotion, the nation’s leading provider of Complex Rehabilitation Technology, is seeking a Scheduler to coordinate Rehab and Aftersale deliveries and service the needs of customers and referral sources. The role focuses on timely data entry, accurate order tracking, and maintaining optimal technician schedules.

Ideal candidates have strong communication skills, the ability to multitask in a fast-paced setting, and familiarity with MS Office tools.