Rehab Patient Access Specialist – Scheduling & Insurance

massgeneralbrigham; Hadley (MA); On-site; USD 27,000 - 39,000; Full time

Job summary

Mass General Brigham is seeking a Patient Access Representative for the Hadley Rehabilitation location and off-site sites as needed. This 40-hour/week onsite role involves admitting patients, cashiering, and pre-certification verification, with a focus on accurate data entry and patient confidentiality.

The position reports to the Patient Access Services Supervisor and requires excellent communication skills, the ability to work in a fast-paced environment, and strong teamwork.

Qualifications

• Minimum requirements: High school diploma or equivalent.
• Knowledge of medical terminology and insurance verification procedures.
• Strong customer service and communication skills in a fast-paced environment.

Responsibilities

• Greet patients and families in a professional manner.
• Verify insurance coverage and pre-authorization requirements.
• Collect and enter patient demographics and insurance information into EMR.
• Resolve issues related to admission, billing, or account balances.
• Maintain patient access records and statistics.

Skills

Customer service

Communication

Medical terminology

Insurance verification

Education

High school diploma or equivalent

Job description

Mass General Brigham is seeking a Patient Access Representative for the Hadley Rehabilitation location and off-site sites as needed. This 40-hour/week onsite role involves admitting patients, cashiering, and pre-certification verification, with a focus on accurate data entry and patient confidentiality.

The position reports to the Patient Access Services Supervisor and requires excellent communication skills, the ability to work in a fast-paced environment, and strong teamwork.