Rehab Office Coordinator | Scheduling & Billing

Trinity Health; Springfield (MA); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Great benefits on first day

Mission-Driven Team Environment

Job summary

Mercy Medical Center, a member of Trinity Health Of New England, is seeking a Client Services Coordinator to join our Rehabilitation team in Springfield, MA. The role provides reception, clerical and administrative support, manages client records, scheduling, registrations, insurance authorizations and billing related tasks.

You will support the therapy department from intake to discharge and assist internal and external customers with all clerical duties.

Qualifications

• Requires a High School Diploma or equivalent.
• Experience within a medical office or billing department preferred.
• Knowledge of patient billing and medical terminology preferred.
• Proficiency in a Windows based computer environment. Accuracy and dependability required.
• Must have strong communication skills, written and verbal.

Responsibilities

• Responsible for maintenance of client records, client registration, insurance authorization, and maintenance of statistical data
• Manages the phone system, intake, scheduling, referrals, insurance authorizations, registration, co-pay collection.
• supports the therapy department and manages patients within the department from intake to discharge.
• Assists internal and external customers with all clerical tasks within the office.
• Supports all personnel in the rehab department with supportive clerical functions as identified.

Skills

Strong communication

Windows proficiency

Medical terminology

Clerical skills

Education

High School diploma or equivalent

Job description

Mercy Medical Center, a member of Trinity Health Of New England, is seeking a Client Services Coordinator to join our Rehabilitation team in Springfield, MA. The role provides reception, clerical and administrative support, manages client records, scheduling, registrations, insurance authorizations and billing related tasks.

You will support the therapy department from intake to discharge and assist internal and external customers with all clerical duties.