Rehabilitation Office Coordinator & Scheduling Specialist

Mercy Home Health; Lima (OH); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

Paid time off

Education support

Job summary

Mercy Home Health in Lima, OH seeks a Clerical Support specialist to handle registration, scheduling and patient billing for Outpatient Rehabilitation. You will greet patients, verify demographics and insurance, enter data into the EMR, coordinate referrals, and manage phone inquiries with a professional, friendly tone.

This role requires strong organization, attention to detail, and the ability to navigate multiple systems efficiently.

Qualifications

• Registration of new patients with accurate demographics and insurance.
• Scheduling referrals and appointments across multiple areas.
• Point of Service collections and patient billing support.

Responsibilities

• Answer multi-line phone inquiries and coordinate with patients and staff.
• Prepare medical records for scanning and filing.
• Provide courteous customer service using AIDET principles.

Skills

Registration

Scheduling

Customer service

EMR navigation

Education

High school diploma or GED

Associates degree preferred

Tools

EMR system

Job description

Mercy Home Health in Lima, OH seeks a Clerical Support specialist to handle registration, scheduling and patient billing for Outpatient Rehabilitation. You will greet patients, verify demographics and insurance, enter data into the EMR, coordinate referrals, and manage phone inquiries with a professional, friendly tone.

This role requires strong organization, attention to detail, and the ability to navigate multiple systems efficiently.