Rehab Coordinator

Kids for the Future; Center Line (MI); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Competitive pay

Job summary

Binson’s in Center Line, MI, is seeking a Customer Service Representative to handle calls, verify insurance, update records, and ensure orders progress smoothly with compassion.

You will assist patients and caregivers, enter details into our system, and coordinate with providers while maintaining clear communications among families, facilities, and internal teams. Monday–Friday, 8:30 AM–5:00 PM. Competitive pay.

Qualifications

• High school diploma or equivalent.
• Great people skills and a friendly, professional phone presence.
• Able to handle a high volume of calls.
• Proficient with computers and data entry.
• Strong multitasking and time management abilities.

Responsibilities

• Answer incoming calls and provide helpful customer support.
• Assist patients and caregivers by evaluating product options and guiding them toward the best solutions.
• Keep communication flowing between patients, families, facilities, and our internal teams.
• Enter patient details and order information into our system accurately.
• Work with caregivers, physicians, and insurance providers to track order updates and ensure all documentation is in place.
• Verify insurance, determine cost-effectiveness, and obtain authorizations to move orders forward.

Skills

People skills

Phone presence

High call volume

Data entry

Multitasking

Education

High school diploma or equivalent

Job description

• Location 26834 Lawrence Ave,Center Line, MI, 48015,United States
• Employee Type Full Time - Hourly
• Required Degree High school

At Binson’s, we believe in three things: Better Products, Better Services, Better Lives—and we live it every day. We're a fast-growing, family-owned health care company with a big heart and locations across Michigan, Indiana, and Florida. If you’re looking to make a real impact in people’s lives, you're in the right place.

The Role:

In this role, you’ll be the go-to person for patients and caregivers—handling calls, verifying insurance, updating records, and ensuring every step of the order process runs smoothly and compassionately.

Schedule:

Monday–Friday | 8:30 AM - 5:00 PM

What We're Looking For

• High school diploma or equivalent
• Great people skills and a friendly, professional phone presence
• Able to handle a high volume of calls
• Proficient with computers and data entry
• Strong multitasking and time management abilities

What You’ll Be Doing

• Answer incoming calls and provide helpful customer support
• Assist patients and caregivers by evaluating product options and guiding them toward the best solutions
• Keep communication flowing between patients, families, facilities, and our internal teams
• Enter patient details and order information into our system accurately
• Work with caregivers, physicians, and insurance providers to track order updates and ensure all documentation is in place
• Verify insurance, determine cost-effectiveness, and obtain authorizations to move orders forward
• Competitive pay