Front Office - Patient Care Coordinator

Integrated-Rehabilitation-Services; Tolland (CT); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401k Matching

Health insurance

Dental insurance

Paid time off

Employee discount plans

EAP

Professional development

Job summary

Integrated Rehabilitation Services in Connecticut is seeking a friendly medical receptionist to greet patients and deliver outstanding customer service while supporting daily front-desk operations. You will coordinate patient flow from initial evaluation to discharge, verify personal and financial information, maintain charts and EMR, and handle payments and various clerical duties.

Ideal candidates have strong communication, proficiency with Word/Excel, excellent time management, and a

Qualifications

• High school degree or equivalent.
• Excellent in-person and phone customer service.
• Proficient in Word or Excel.
• Great time management and organizational skills.
• Be available for a full-time/part-time schedule, Monday - Friday, some morning shifts and 2 - 3 afternoon/evening shifts (30-39 Hour work week).
• Team player attitude and energetic with a focus on excellent customer service.
• Previous experience working in a medical receptionist role is preferred but not required.

Responsibilities

• Greeting patients and providing outstanding customer service.
• Coordinating the care for each patient from initial evaluation to discharge.
• Verifying current personal and financial information.
• Maintaining patient charts and electronic medical records.
• Collecting, posting, and depositing patient payments.
• Faxing, filing, and performing any other duties as assigned.

Skills

Customer service

Time management

Organizational skills

Teamwork

Communication skills

Education

High school diploma or equivalent

Tools

Word

Excel

Job description

At Integrated Rehabilitation Services, we are dedicated to transforming lives through comprehensive and innovative rehabilitation services. As a leading provider in the field, we strive to empower individuals with disabilities and enable them to achieve their highest level of independence and functionality.

Our Mission:Our mission is to enhance the quality of life for individuals of all ages by providing exceptional rehabilitative care. We are committed to offering personalized and evidence-based treatments that address each individual's unique needs, ensuring optimal outcomes and improved well-being.

Job Description

• Greeting patients and providing outstanding customer service
• Coordinating the care for each patient from initial evaluation to discharge
• Verifying current personal and financial information
• Maintaining patient charts and electronic medical records
• Collecting, posting, and depositing patient payments
• Faxing, filing, and performing any other duties as assigned

Qualifications

• High school degree or equivalent
• Excellent in-person and phone customer service
• Proficient in Word or Excel
• Great time management and organizational skillsBe available for a full-time/part-time schedule, Monday - Friday, some morning shifts and 2 - 3 afternoon/evening shifts (30-39 Hour work week)
• Team player attitude and energetic with a focus on excellent customer service
• Previous experience working in a medical receptionist role is preferred but not required.

Additional Information

• Competitive compensation
• Excellent benefits package, including 401k Matching, health, dental, and generous paid time off
• Multiple opportunities for professional development, specialization, and leadership
• Employee discount plans
• Employee Assistance Program (EAP)
• Investment from a company that wants you to succeed and thrive