O&P Coordinator

Kids for the Future; Royal Oak (MI); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Competitive pay

Job summary

Binson's Orthotics & Prosthetics is hiring for a full-time front desk/administrative role in Michigan. The position supports patient intake, scheduling, and insurance coordination to ensure a smooth clinic experience.

The ideal candidate has a high school diploma and at least 1 year of front desk or medical administrative experience, plus familiarity with insurance terminology and basic office software. Training will occur at the Center Line headquarters, with standard clinic hours.

Qualifications

• High school diploma or equivalent required.
• At least 1 year of front desk or administrative experience, preferably in medical settings.
• Basic understanding of medical insurance terminology (referrals, authorizations, co-insurance).
• Proficiency with basic office software and ability to learn internal systems quickly.

Responsibilities

• Greet patients and visitors, check them in/out, and keep reception area clean and welcoming.
• Process patient intake forms, collect demographic info, medical history, and consent forms.
• Schedule and confirm appointments for evaluations, fittings, and follow-ups.
• Collect co-pays/deductibles, issue receipts, and manage payments.
• Answer clinic calls, address basic inquiries, and route advanced questions to staff.
• Manage prescriptions and referrals, build patient charts, and track order progress for timely delivery.

Skills

Front desk reception

Administrative experience

Medical insurance terminology

Office software proficiency

Education

High school diploma

Job description

• Employee Type Full Time - Hourly
• Required Degree High school

At Binson’s, we believe in three things: Better Products, Better Services, Better Lives—and we live it every day. We're a fast-growing, family-owned health care company with a big heart and locations across Michigan, Indiana, and Florida. If you’re looking to make a real impact in people’s lives, you're in the right place.

The Role: This role ensures a smooth and supportive patient experience by managing intake, coordinating with physicians and insurers, and organizing equipment pick-up and delivery for our Orthotics & Prosthetics department.

Schedule:

Monday–Friday | 8:30 AM - 5:00 PM

Training:

Training will take place at our Center Line, MI headquarters for approx 2-3 months.

What We're Looking For

• A high school diploma or equivalent.
• Minimum of 1 year of front desk reception or administrative experience, preferably in a medical or clinical setting.
• Basic understanding of medical insurance terminology (referrals, authorizations, co-insurance).
• Proficiency with basic office software and the ability to quickly learn internal systems.

What You’ll Be Doing

• Greet patients and visitors upon arrival, check them in and out, and ensure the reception area remains clean, welcoming, and accessible.
• Distribute, collect, and review patient intake, ensuring all demographic information, medical history, and consent forms are accurately entered into the system.
• Schedule and confirm patient appointments for initial evaluations, casting/scanning, device fittings and follow-up adjustments, optimizing the daily schedules for our clinical staff.
• Collect co-pays, deductibles, and outstanding balances at the time of service, and provide accurate receipts.
• Answer incoming clinic phone calls and address basic inquiries.
• Manage incoming prescriptions and physician referrals, create accurate patient charts, and assist in tracking the progress of orthotic and prosthetic orders to ensure timely delivery of care.
• Competitive pay