Rehab Clinic Patient Access Specialist (PRN)

Riley Children's Health; Indianapolis (IN); On-site; USD 21,000 - 30,000; Part time

Job summary

Riley Children’s Health in Indianapolis seeks an Insurance/Registration Coordinator to support the Cochlear Implant team. This PRN role covers patient flow, registration, scheduling, and eligibility tasks during hours 7:30am–4pm, Monday through Friday, through April 2027. On-site position with standard healthcare facility operations.

Responsibilities include verifying insurance, obtaining authorizations, coordinating benefits, and guiding patients through the process with accuracy and courtesy.

Qualifications

• High School Diploma or GED required.
• 0–3 years of customer service/medical experience preferred.
• Minimum one year medical office experience or related insurance verification and patient registration experience.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Teams).
• Excellent communication and organizational skills.

Responsibilities

• Schedule patient appointments and manage registrations.
• Verify insurance and coordinate benefits.
• Interact with patients and families respectfully.
• Answer calls and direct visitors as needed.
• Support infection control and safety programs.
• Maintain department supplies and inventory.
• Uphold productivity, quality, and service standards.

Skills

Office experience

High School Diploma

Medical experience

Insurance verification

Patient registration

Medical terminology

MS Office

Education

High School Diploma/GED

Tools

MS Office Suite

Job description

Riley Children’s Health in Indianapolis seeks an Insurance/Registration Coordinator to support the Cochlear Implant team. This PRN role covers patient flow, registration, scheduling, and eligibility tasks during hours 7:30am–4pm, Monday through Friday, through April 2027. On-site position with standard healthcare facility operations.

Responsibilities include verifying insurance, obtaining authorizations, coordinating benefits, and guiding patients through the process with accuracy and courtesy.