Dental Registration & Patient Access Specialist

Indiana University Health; Indianapolis (IN); On-site; USD 19,000 - 30,000; Full time

Job summary

Indiana University Health's Riley Outpatient Center seeks a Registration Specialist to manage patient check-in/out, collect co-pays and verify insurance, while ensuring accurate demographic and financial records. You will greet patients, gather required information, explain department policies, and direct callers and visitors to the right teams.

You will work as part of a team, contribute to rapid improvement initiatives, and support leadership by precepting new staff and leading daily huddles

Qualifications

• Has knowledge of medical coding (ICD-10, CPT) and process
• Ability to interpret insurance information and explain charges to patients
• Basic proficiency in MS Office (Word, PowerPoint, Excel)

Responsibilities

• Oversees patient flow from point of entry to destination in a timely, accurate, and professional manner.
• Schedules appointments and interviews patients for appropriate medical information; explains charges and policies; validates and enters charges into systems; collects payments.
• Answers incoming calls and directs patients and visitors appropriately.
• Precepts current Registration Specialist team members.
• Performs higher level functions defined by clinic management.
• Participates in Rapid Improvement Events/Quality Improvement projects.
• Participates in peer interviewing and assists with new team member orientation.
• Leads daily huddles as needed or requested by leadership.

Education

High School Diploma/GED

Tools

Microsoft Office

Job description

Indiana University Health's Riley Outpatient Center seeks a Registration Specialist to manage patient check-in/out, collect co-pays and verify insurance, while ensuring accurate demographic and financial records. You will greet patients, gather required information, explain department policies, and direct callers and visitors to the right teams.

You will work as part of a team, contribute to rapid improvement initiatives, and support leadership by precepting new staff and leading daily huddles