Rehab Clinic Administrative Assistant (MSA)

US-Department-of-Veterans-Affair; Saint Cloud (MN); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Rehabilitation & Extended Care Service

Job summary

The US Department of Veterans Affairs, St. Cloud VA Health Care System, seeks a Medical Support Assistant (MSA) to serve as the first administrative contact for patients and families in the Rehabilitation Department.

This role provides day-to-day administrative support, handles patient messages, scheduling, and coordination with clinic staff, contributing to smooth patient care and efficient office operations.

Qualifications

• Ability to meet, communicate, and interact with individuals from varying backgrounds and health care team members.
• Ability to use and navigate office automation equipment and software to support patient care.
• Knowledge of basic medical terminology to assist in patient care.
• Skill in recording patient messages and understanding physician requests for follow-up care.

Responsibilities

• Serve as the first administrative point of contact for patients and families.
• Provide administrative support to clinic staff and patients.
• Operate office equipment and scheduling systems to support patient care.

Skills

Interpersonal communication

Office navigation

Medical terminology

Message taking

Education

High school diploma or GED

Two years of education above high school

Tools

Office automation software

Job description

The US Department of Veterans Affairs, St. Cloud VA Health Care System, seeks a Medical Support Assistant (MSA) to serve as the first administrative contact for patients and families in the Rehabilitation Department.

This role provides day-to-day administrative support, handles patient messages, scheduling, and coordination with clinic staff, contributing to smooth patient care and efficient office operations.