Veterans Care Scheduling & Admin Coordinator

Aptive; Dayton (OH); On-site; USD 26,174 - 31,684; Full time

Job summary

Aptive is seeking a Medical Support Assistant (MSA) to provide administrative and clerical support at the Dayton VA Medical Center. You'll coordinate patient care, manage appointments, and assist Veterans in a professional manner.

The ideal candidate should have a high school diploma and 1-3 years in administrative roles with strong customer service skills. This full-time position offers an hourly compensation of $19.14 plus additional health benefits.

Qualifications

• 1-3 years of administrative, clerical, or healthcare support experience.
• Ability to work in a fast-paced healthcare environment.

Responsibilities

• Schedule, cancel, and reschedule patient appointments using VA systems.
• Greet and assist Veterans, families, and visitors in a professional manner.
• Maintain accurate patient records and update electronic health systems.

Skills

Strong customer service skills

Communication skills

Experience with scheduling systems

Office software (e.g. Microsoft Office)

Education

High school diploma or equivalent

Job description

Aptive is seeking a Medical Support Assistant (MSA) to provide administrative and clerical support at the Dayton VA Medical Center. You'll coordinate patient care, manage appointments, and assist Veterans in a professional manner.

The ideal candidate should have a high school diploma and 1-3 years in administrative roles with strong customer service skills. This full-time position offers an hourly compensation of $19.14 plus additional health benefits.