Rehab Admin & Scheduling Coordinator

WVU Medicine Berkeley and Jefferson Medical Centers; Martinsburg (WV); On-site; USD 32,000 - 42,000; Full time

Job summary

BMC Berkeley Medical Center in Martinsburg, WV, is seeking an administrative professional to schedule outpatient rehabilitation procedures and coordinate department operations.

You will contact insurance for authorizations, ensure patient registration and billing alignment, and support front office and staff with confidential information.

Join a team dedicated to efficient workflows, seamless communication, and compliant practices within a hospital setting.

Qualifications

• High school graduate or equivalent.
• BLS certification within 30 days of hire date.

Responsibilities

• Schedules appointments and maintains calendar for assigned manager, director or executive.
• Schedules all procedures performed in the outpatient rehab office.
• Makes contact with insurance providers to obtain authorization for patient therapy.
• Ensures patient registration, billing and other applications are coordinated according to procedure.
• Obtains and scans patient’s insurance/medical cards and driver’s license into the registration system.
• Coordinates and assists in the completion of all activities relating to the patient’s finances.
• Facilitates the collection and distribution of information and to expedite a smooth and timely billing and collection process.
• Verifies insurance. Validates pre-cert/pre-auth information after completion of insurance verification and record results in the system.
• Understands and uses applicable CPT and ICD-10 codes.
• Acts as department resource by being of assistance to patients and families.
• Documents and reports malfunctioning equipment immediately to appropriate management staff.
• Answers telephone, receives and delivers messages via electronic e-mail, fax, phone or fax.
• Completes supply ordering accurately and in a timely manner, following up on backorders as needed.
• Assists therapists as needed during patient sessions.
• Ensures the front office is manned effectively at all times.
• Completes Medicare Secondary Payer forms, medical necessity screening and verifies applicable payer and service.
• Follows up on accounts as directed.
• Follows established computer downtime procedures
• Performs quality and compliance audits as directed.
• Reviews monthly denial report and resolves any insurance discrepancies in a timely manner.

Skills

Computer skills

Telephone/communication

Verbal/written communication

Customer service

Independent work

Education

High school diploma or equivalent

BLS certification

Job description

BMC Berkeley Medical Center in Martinsburg, WV, is seeking an administrative professional to schedule outpatient rehabilitation procedures and coordinate department operations.

You will contact insurance for authorizations, ensure patient registration and billing alignment, and support front office and staff with confidential information.

Join a team dedicated to efficient workflows, seamless communication, and compliant practices within a hospital setting.