Registry Team Lead - Coaching, Sales & Fulfillment

brobstongroup.com - Jobboard; City of White Plains (NY); On-site; USD 50,000 - 70,000; Full time

Job summary

Brobston Group in White Plains, NY is seeking a Registry Supervisor to lead the store registry team, ensuring exceptional customer service and achieving sales goals.

This role involves coaching associates and managing daily operations of the registry department, focusing on providing an elevated experience for clients creating and fulfilling registries. Join us for a dynamic opportunity!

Qualifications

• 3+ years of retail or department store experience, including supervisory or lead responsibilities.
• Strong customer service, communication, and sales coaching skills.
• Ability to work a flexible schedule including weekends and holidays as required.

Responsibilities

• Supervise, schedule, and mentor registry associates to maintain high service standards.
• Provide personalized assistance to clients for registry planning and product selection.
• Drive registry sales through merchandising, outreach, and client follow-up.
• Manage inventory accuracy, displays, and registry fulfillment processes.

Skills

Customer service skills

Communication skills

Sales coaching skills

Job description

Brobston Group in White Plains, NY is seeking a Registry Supervisor to lead the store registry team, ensuring exceptional customer service and achieving sales goals.

This role involves coaching associates and managing daily operations of the registry department, focusing on providing an elevated experience for clients creating and fulfilling registries. Join us for a dynamic opportunity!