Registration Specialist - School Based Clinics

HealthFirst Bluegrass Inc.; Lexington (KY); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Full benefits package

Job summary

HealthFirst Bluegrass is seeking a Registration Specialist to provide administrative and clinical support across school-based clinics and community health programs. You will greet patients, verify insurance, schedule appointments, and help with billing while maintaining a welcoming environment.

The role requires strong communication and computer skills, knowledge of medical office operations, and confidentiality.

Qualifications

• High school diploma (or GED) and 1 year of clerical or clinical experience, or equivalent training/experience.
• Strong communication, interpersonal, and computer skills.
• Knowledge of medical office operations and patient confidentiality.
• Flexibility to work in multiple clinic locations.
• Bilingual candidates strongly encouraged to apply.

Responsibilities

• Greet patients/clients and route messages.
• Schedule, verify, and confirm appointments, with reminders.
• Verify insurance and determine eligibility.
• Register patients and handle billing and daily transactions.
• Maintain patient health records in the EMR.
• Support outreach and coordinate with schools' staff.
• Assist with first aid, vaccine storage, and referrals.
• Record vitals when nursing staff is unavailable.
• Translate for providers when bilingual.

Skills

Communication skills

Interpersonal skills

Computer skills

Bilingual

Education

High School Diploma or GED

Job description

Join Our Mission-Driven Team at HealthFirst Bluegrass!

We are seeking a Registration Specialist to provide outstanding administrative and clinical support for our school-based clinics and community health programs. This role is essential to connecting patients with the care they need while ensuring a welcoming and organized environment.

What You’ll Do:

Serve as the first point of contact—greet patients/clients, answer calls, and route messages.

Schedule, verify, and confirm appointments, including reminders and follow-ups.

Register patients, verify insurance and financial information, and determine eligibility for services.

Collect service fees, reconcile daily transactions, and process billing.

Maintain accurate patient health records in the EMR system.

Support community outreach activities and collaborate with Fayette County Public Schools staff.

Assist with first aid, vaccine storage/handling, referrals, and immunization entry.

Room patients and record vitals when nursing staff is unavailable.

Translate for providers and nurses if bilingual.

Requirements:

High school diploma (or GED) and 1 year of clerical or clinical experience, or equivalent training/experience.

Strong communication, interpersonal, and computer skills.

Knowledge of medical office operations and patient confidentiality.

Flexibility to work in both school clinics and main HealthFirst Bluegrass locations.

If assigned to outreach, valid driver’s license and reliable transportation required.

Bilingual candidates strongly encouraged to apply.

Why Work With Us:

At HealthFirst Bluegrass, we believe healthcare is for everyone. Join a compassionate, mission-driven team making a real difference in the community—one patient at a time.

Location:

Fayette County, KY

Schedule:

Includes occasional Saturday clinic coverage

Pay & Benefits:

• Competitive pay, full benefits package, and the opportunity to work in a collaborative, service-focused environment.