Bilingual (Spanish) Registration Specialist

HealthFirst Bluegrass Inc.; Lexington, Northern (KY, KY); On-site; USD 29,000 - 39,000; Full time

Job summary

HealthFirst Bluegrass in Lexington, KY is seeking a Registration Specialist Clerk- Float who greets patients, registers them for clinic services, and supports the front desk with warmth and efficiency. This role emphasizes bilingual Spanish-English communication and strong teamwork in a fast-paced healthcare setting.

Responsibilities include collecting demographic and insurance information, scheduling appointments, processing patient records, handling billing details, and assisting with

Qualifications

• High school diploma or GED required.
• Background check and drug screening required.
• Conversing in English and Spanish (bilingual) is essential.

Responsibilities

• Greet patients and initiate the registration process at the front desk.
• Register clients for clinic services by obtaining and verifying demographic, insurance, and income information.
• Schedule initial and return appointments for patients.
• Process patient records and maintain patient flow during clinic sessions.
• Handle clinical service fees and basic billing information; assist with inventory and office duties.
• Answer phones and direct patients to appropriate locations; file and archive charts as needed.

Skills

Bilingual Spanish-English

Customer service

Front desk registration

Education

High school diploma or GED

Job description

Full Time MET Clinic, Lexington, KY, US

2 days ago Requisition ID: 1155

Are you passionate about helping others and making a difference every day? Our team at HealthFirst Bluegrass is growing, and we’re looking for a Registration Specialist Clerk- Float who’s ready to bring warmth, energy, andbilingual (Spanish-English) skills to our front desk!

You’ll be the first smile our patients see — greeting, registering, and supporting them through their healthcare journey.
If you love community outreach, teamwork, and meaningful work, this is the place for you!

High school diploma or GED
Background check and Drug Screening required
Must be fluent in conversing in Spanish & English

• Act as patient/client receptionist. Greet patients, initiates and distributes appropriate forms
• Register clients/patients for clinic services/programs by obtaining and verifying required demographic, insurance and financial information including income information to determine eligibility for services/ pay status based on established standards
• Schedule initial and return appointments
• Process patient records, maintains patient flow during clinic sessions
• Assemble various forms required by program and service standards to record client information and services rendered to establish a medical record
• Operate a computer terminal to enter, store and retrieve information; compile records; and report routine statistical information
• File charts, master cards and reports. Assist with archiving of charts
• Collect and processes clinical service fees. Including: reconcile daily cash collected with receipts issued, cash drawer, encounter forms or other billing documents, and computer-generated reports; forward cash and receipts to Accounting on a daily basis for deposit; and process patient billing information
• Requisition, control and monitor inventory levels of supplies and materials and maintain files, records and laboratory logs
• Stock exam rooms as needed
• Answer telephone, provides information, take messages, greet the public and direct them to office locations for service or assistance

Summary

As the welcoming face of our organization, you will provide outstanding customer service and administrative support in a fast-paced healthcare environment.

Administrative Support

• Act as patient/client receptionist. Greet patients, initiates and distributes appropriate forms
• Register clients/patients for clinic services/programs by obtaining and verifying required demographic, insurance and financial information including income information to determine eligibility for services/ pay status based on established standards
• Schedule initial and return appointments
• Process patient records, maintains patient flow during clinic sessions
• Assemble various forms required by program and service standards to record client information and services rendered to establish a medical record
• Operate a computer terminal to enter, store and retrieve information; compile records; and report routine statistical information
• File charts, master cards and reports. Assist with archiving of charts
• Collect and processes clinical service fees. Including: reconcile daily cash collected with receipts issued, cash drawer, encounter forms or other billing documents, and computer-generated reports; forward cash and receipts to Accounting on a daily basis for deposit; and process patient billing information
• Requisition, control and monitor inventory levels of supplies and materials and maintain files, records and laboratory logs
• Stock exam rooms as needed
• Answer telephone, provides information, take messages, greet the public and direct them to office locations for service or assistance

Qualifications

• High school graduation or GED;
• Background check and drug screening required prior to hiring.
• Conversing in English and Spanish

If you are bilingual, service-oriented, and committed to helping others, we encourage you to apply. Come be part of a team where your skills, compassion, and dedication help make quality healthcare accessible to everyone.