Registration Specialist

HealthFirst Bluegrass Inc.; Lexington (KY); On-site; USD 30,000 - 40,000; Full time

Job summary

A healthcare organization in Lexington, Kentucky is seeking a Registration Specialist Clerk- Float. The role involves greeting and registering patients, providing administrative support, and conducting community outreach. Fluency in both Spanish and English is required. Candidates must possess a high school diploma or GED, and a background check and drug screening are necessary. This position offers the opportunity to make a difference in people's lives while being part of a warm and dedicated team.

Qualifications

• Fluency in Spanish and English is required.
• Must pass background check and drug screening.
• Experience in customer service or healthcare preferred.

Responsibilities

• Greet, register, and support patients through their healthcare journey.
• Schedule appointments and maintain patient flow.
• Collect service fees and process patient bills.

Skills

Bilingual (Spanish-English)

Patient reception skills

Administrative support

Communication skills

Education

High school diploma or GED

Job description

Are you passionate about helping others and making a difference every day? Our team at HealthFirst Bluegrass is growing, and we’re looking for a Registration Specialist Clerk- Float who’s ready to bring warmth, energy, and bilingual (Spanish-English) skills to our front desk!

💬 You’ll be the first smile our patients see — greeting, registering, and supporting them through their healthcare journey.
🧡 If you love community outreach, teamwork, and meaningful work, this is the place for you!

✅ High school diploma or GED
✅ Background check and Drug Screening required
✅ Must be fluent in conversing in Spanish & English

📍 Apply today and be part of a mission-driven team that’s changing lives — one patient at a time.

Job Summary

Provides administrative support to department’s clinical/community program operations. Examples of work include: schedules patient appointments; greets patients/clients; conducts patient/client interviews, determines patients’ clients’ financial status; routes patients/clients; completes registration forms; prepares and maintains patient/client health record; collects service fees and processes patient bills; conducts community outreach activities, and makes referrals according to program procedures. If bilingual required, incumbent must be able to communicate effectively in a defined non-English language with staff and patients/clients as needed.

Administrative Support

• Act as patient/client receptionist. Greet patients, initiates and distributes appropriate forms
• Register clients/patients for clinic services/programs by obtaining and verifying required demographic, insurance and financial information including income information to determine eligibility for services/ pay status based on established standards
• Schedule initial and return appointments
• Process patient records, maintains patient flow during clinic sessions
• Assemble various forms required by program and service standards to record client information and services rendered to establish a medical record
• Operate a computer terminal to enter, store and retrieve information; compile records; and report routine statistical information
• File charts, master cards and reports. Assist with archiving of charts
• Collect and processes clinical service fees. Including: reconcile daily cash collected with receipts issued, cash drawer, encounter forms or other billing documents, and computer-generated reports; forward cash and receipts to Accounting on a daily basis for deposit; and process patient billing information
• Requisition, control and monitor inventory levels of supplies and materials and maintain files, records and laboratory logs
• Stock exam rooms as needed
• Answer telephone, provides information, take messages, greet the public and direct them to office locations for service or assistance

Qualifications

• High school graduation or GED;
• Background check and drug screening required prior to hiring.