Registration Specialist I

Indiana University Health; Avon (IN); Presencial; USD 32 000 - 42 000; Tempo integral

Resumo da oferta

Indiana University Health is seeking an organized Front Desk / Scheduling professional at the Avon location. You will facilitate patient flow, collect essential information for accurate records, and clearly communicate charges and policies to patients.

This role requires accuracy, courtesy, and the ability to manage multiple tasks in a fast-paced medical environment. The position involves scheduling appointments, handling calls, and maintaining professional interactions with patients and staff

Qualificações

• High School Diploma or GED is required.
• Prefer health-care experience.
• Basic proficiency with MS Office tools.

Responsabilidades

• Facilitates patient flow from entry to destination in a timely, accurate, and professional manner.
• Obtains information to generate accurate financial and demographic records for patients.
• Schedules appointments, interviews patients for medical information, explains charges and policies, and enters charges into systems.
• Answers incoming calls and directs patients and visitors appropriately.

Conhecimentos

Attention to detail

Punctuality

Team oriented

Self-starter

Adaptability

Formação académica

High School Diploma/GED

Ferramentas

MS Office (Word, PowerPoint, Excel)

Descrição da oferta de emprego

• Hours: M- F 6:45am-7pm 8hr weekly rotating shifts
• 1 late night a month

Overview

Schedule

• Shift: Day
• Hours: M- F 6:45am-7pm 8hr weekly rotating shifts
• 1 late night a month

Location

• IUHMG M-Avon Family Practice
• 6845 East US HWY 36 Suite 600 Avon IN

Key Responsibilities

• Facilitates patient flow from point of entry to destination in a timely, accurate, and professional manner.
• Obtains specific information to generate an accurate financial and demographic record for patients that will ensure maximum reimbursement and clinical outcomes.
• Schedules appointments, interviews patients for appropriate medical information, explains charges and policies of the department/hospital, validates and enters charges into appropriate systems, and collects necessary payment.
• Answers incoming calls and directs patients and visitors appropriately.

Skills for Success

• Attention to detail
• Reliable punctuality and attendance
• Team focused
• Self-starter, coachable
• Ability to adjust to changing priorities

Qualifications

• High School Diploma/GED is required.
• Prefer relevant experience in a health care setting.
• Ability to learn and retain medical coding; ICD-10; CPT coding preferred.
• Requires ability to interpret insurance information; knowledge of clinical practices and medical terminology preferred.
• Basic proficiency in MS Office (Word, PowerPoint, Excel)

We are an equal opportunity employer. IU Health does not discriminate on the basis of race, color, religion, sex, sexual orientation, age, disability, genetic information, veteran status, national origin, gender identity and/or expression, marital status or any other characteristic protected by federal, state or local law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.