Registration Specialist I

Indiana University Health; Indianapolis (IN); On-site; USD 35,000 - 45,000; Full time

Job summary

Indiana University Health in Indianapolis, IN is seeking an administrative coordinator for the Neurology IMR location. The role is onsite, daytime hours, Mon–Fri, 8:00 AM–4:30 PM, at 355 West 16th St, Downtown Indy.

Responsibilities include patient scheduling, data collection for financial records, charge validation, and handling inquiries. Requires HS diploma and 0–3+ years in similar roles with MS Office skills.

Qualifications

• High School Diploma or GED required.
• 0–3+ years relevant administrative experience preferred.
• Experience in a matrix, complex work environment is a plus.
• Basic proficiency in MS Office (Word, PowerPoint, Excel) required.

Responsibilities

• Facilitates patient flow from point of entry to destination in a timely, accurate, and professional manner.
• Obtains information to generate accurate financial and demographic records for patients to maximize reimbursement and outcomes.
• Schedules appointments, interviews patients for medical information, explains charges and policies, enters charges, collects payment.
• Answers incoming calls and directs patients and visitors appropriately.

Skills

Attention to detail

Team oriented

Self-starter

Adaptability

Education

High School Diploma/GED

Tools

MS Office

Word

Excel

PowerPoint

Job description

• Facilitates patient flow from point of entry to destination in a timely, accurate, and professional manner.
• Obtains specific information to generate an accurate financial and demographic record for patients that will ensure maximum reimbursement and clinical outcomes.
• Schedules appointments, interviews patients for appropriate medical information, explains charges and policies of the department/hospital, validates and enters charges into appropriate systems, and collects necessary payment.
• Answers incoming calls and directs patients and visitors appropriately.

Overview

Schedule:

• Shift: Day
• Hours: M-F 8-430
• Weekends: no
• Holidays: no

Location:

• 20836 Neurology IMR
• 355 West 16 th St Downtown Indy
• Onsite

Key Responsibilities

• Facilitates patient flow from point of entry to destination in a timely, accurate, and professional manner.
• Obtains specific information to generate an accurate financial and demographic record for patients that will ensure maximum reimbursement and clinical outcomes.
• Schedules appointments, interviews patients for appropriate medical information, explains charges and policies of the department/hospital, validates and enters charges into appropriate systems, and collects necessary payment.
• Answers incoming calls and directs patients and visitors appropriately.

Skills for Success

• Attention to detail
• Team focused
• Self-starter, coachable
• Ability to adjust to changing priorities

Qualifications

• High School Diploma/GED required.
• Requires 0-3+ years relevant experience; previous administrative experience preferred.
• Experience with matrix organization and complex work environment a plus.
• Requires basic proficiency in MS office (Word, PowerPoint, Excel).

We are an equal opportunity employer. IU Health does not discriminate on the basis of race, color, religion, sex, sexual orientation, age, disability, genetic information, veteran status, national origin, gender identity and/or expression, marital status or any other characteristic protected by federal, state or local law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.