Registration Lead: Patient Access & Team Supervision

Marshall Medical Centers; Madison (AL); On-site; USD 36,000 - 48,000; Full time

Job summary

The Orthopaedic Center, located in Madison, Alabama, is seeking a Registration Team Lead to supervise front desk operations, welcome patients, assist with check-in and check-out, schedule appointments, and collect co-pays. This full-time role requires strong communication, the ability to supervise staff, multitask under pressure, and maintain excellent organizational and writing skills.

Experience in customer service is preferred, and the ideal candidate is self-motivated with a team-oriented

Qualifications

• HS/GED education required.
• Customer service experience preferred.
• Ability to supervise staff and manage multiple tasks.

Responsibilities

• Greet and assist with check-in duties for patients.
• Check out patients: schedule appointments and collect co-pays.
• Supervise Registration staff and coverage across offices.
• Perform other duties as assigned and communicate effectively with patients and staff.

Skills

Under pressure

Multitasking

Organizational skills

Clear communication

Independent

Teamwork

Proficiency with operating systems

Education

HS/GED

Tools

Operating systems

Job description

The Orthopaedic Center, located in Madison, Alabama, is seeking a Registration Team Lead to supervise front desk operations, welcome patients, assist with check-in and check-out, schedule appointments, and collect co-pays. This full-time role requires strong communication, the ability to supervise staff, multitask under pressure, and maintain excellent organizational and writing skills.

Experience in customer service is preferred, and the ideal candidate is self-motivated with a team-oriented