Registration Lead

Huntsville Hospital; Madison (AL); On-site; USD 36,000 - 52,000; Full time

Job summary

The Orthopaedic Center in Madison, AL is seeking a Registration Team Lead to manage front-desk operations for a busy orthopaedic practice. This full-time role includes greeting patients, handling check-in/check-out, scheduling, and collecting payments while supervising staff.

Strong communication and multitasking skills are essential as you coordinate coverage with other offices and liaise with patients and physicians to ensure smooth patient flow.

Qualifications

• Education required: HS/GED.
• Experience: Customer Service Representative experience preferred.

Responsibilities

• Greet and assist with check-in duties for all patients.
• Check out patients, schedule appointments, and collect co-payments.
• Supervise staff and ensure coverage as needed.
• Communicate effectively with patients, physicians and staff.

Skills

Customer service

Supervision

Communication

Scheduling

Cash handling

Multitasking

Time management

Education

HS/GED

Tools

Operating systems

Job description

The Orthopaedic Center is looking for a highly motivated Registration Team Lead. This opening is a full-time position averaging 40 hours per week. The Registration Lead will perform an array of tasks such as greeting and assisting with check‑in duties of all patients presenting for an appointment, as well as check out patients to include scheduling appointments and collecting co‑payments. The Registration Lead must have the ability to supervise staff. The Registration Lead will assist other offices with coverage issues when needed, as well as any other duties assigned. The Registration Lead must be able to communicate effectively with patients, TOC physicians and staff.

Qualifications

• Education required: HS/GED
• Experience: Customer Service Representative experience preferred

Additional Skills/Abilities

• Ability to work under pressure, multitask and meet deadlines
• Outstanding organizational, time management and writing skills
• Ability to speak clearly and concisely
• Independent, self-starting and highly motivated
• Initiative and self-discipline
• Proven positive, "teamwork" attitude in work history
• Proficiency in operating systems

About Us

At The Orthopaedic Center, we are proud to be the region’s leading orthopaedic group, dedicated to delivering exceptional patient care. As our team continues to grow, we are seeking motivated professionals who are passionate about excellence, collaboration, and making a difference in the lives of our patients. Join our dynamic and expanding organization and become part of a team committed to outstanding orthopaedic care.