Registration Lead Coordinator - 2nd Shift

Ohio State University; Columbus (OH); On-site; USD 52,000 - 66,000; Full time

Job summary

The Ohio State University, East Hospital, seeks a Registration Lead Coordinator for the 2nd shift to manage patient registration workflows, schedule appointments, verify demographics and insurance data, and support clinicians and staff.

This full-time role requires a high school diploma or GED, 4 years of relevant experience (6+ preferred), and proficiency with EMR and registration systems. Shift: 3:00pm–11:30pm, Mon–Fri.

Qualifications

• High School diploma or GED required.
• Associate degree may be preferred.
• Certification or vocational training may be required.

Responsibilities

• Provide accurate patient registration, scheduling, and insurance information.
• Schedule return and other appointments as assigned.
• Coordinate with physicians and staff to satisfy patient needs.
• Use EMR, scheduling and registration systems, ABN, eligibility, and document management software.
• Educate new staff and interns on department standards and procedures.

Education

High School diploma or GED

Associate degree in relevant field may be preferred

Certification or vocational training may be required

Job description

## Registration Lead Coordinator - 2nd ShiftApplylocations: East Hospitaltime type: Full timeposted on: Posted Todayjob requisition id: R155914Screen reader users may encounter difficulty with this site. For assistance with applying, please contact [e-mail]. If you have questions while submitting an application, please review these frequently asked questions.**Current Employees and Students:**If you are currently employed or enrolled as a student at The Ohio State University, please log in to Workday to use the internal application process.Welcome to The Ohio State University's career site. We invite you to apply to positions of interest. In order to ensure your application is complete, you must complete the following:* Ensure you have all necessary documents available when starting the application process. You can review the additional job description section on postings for documents that may be required.* Prior to submitting your application, please review and update (if necessary) the information in your candidate profile as it will transfer to your application.## Job Title:Registration Lead Coordinator - 2nd Shift## Department:East | Admitting Office**Position Summary**The Registration Lead Coordinator is an expert in product, process or service line area (physician appointment scheduling, OR/admission, full service scheduling; pre-registration and registration; insurance verification, and patient liability determination and communication). This position is responsible for providing consumers (clinical staff and patients) with accurate, up-to-date information regarding products, services and general procedures. Schedule return appointments and/or other appointments as assigned. Assures accurate appointment, demographic and insurance information is gathered to support clinical and financial needs including changes to insurance or other patient information.Provides support to physicians and consumer by coordinating their requests and satisfying their needs in one transaction. Solves routine and complex customer problems and knows where to direct customers to address specific questions. Communicates regularly with clinical staff, medical secretaries and staff within the product/service line to ensure customer and department staff needs are met. Always creates a positive first impression.Must be able to use a variety of software packages which include the Electronic Medical record, scheduling and registration systems, ABN, eligibility, document management software, and etc. Provide orientation for all new staff and student interns. Educate department standards, policies, and procedures and provide feedback as necessary.**MINIMUM REQUIRED QUALIFICATIONS** High School diploma or GED. Certification or vocational training may be required. Associate degree in relevant field may be preferred. 4 years of relevant experience required. 6 or more years of relevant experience preferred.## Additional Information:40 hours per week, 2nd shift, 8 hour shifts, Monday- Friday 3:00pm-11:30pm## Location:East Hospital - Main (0398)## Position Type:Regular## Scheduled Hours:40## **Shift:**Varying Shifts***Final candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post offer process.***Thank you for your interest in positions at The Ohio State University and Wexner Medical Center. Once you have applied, the most updated information on the status of your application can be found by visiting the Candidate Home section of this site. Please view your submitted applications by logging in and reviewing your status. For answers to additional questions please review the frequently asked questions.