Registration Coordinator

Ohio State University; Columbus (OH); On-site; USD 42,000 - 54,000; Full time

Job summary

The Ohio State University Medical Center is seeking a Registration Coordinator to join the East Admitting Office. You will support patient access functions, scheduling, registration, insurance verification, and data collection to ensure accurate information for clinical and financial needs.

You will collaborate with the clinical team and medical staff to provide excellent service, maintaining a professional image and ensuring timely patient processing at the point of care.

Qualifications

• High School diploma or GED required.
• 0 years of relevant experience required.
• 0-2 years of relevant experience preferred.

Responsibilities

• Coordinate access to OSU physicians and services as part of integrated patient access.
• Support scheduling, registration, insurance verification, and data collection for compliance and statistics.
• Communicate with clinical team and departments to meet customer and patient needs and provide accurate information.

Education

High School diploma or GED

Tools

Electronic Medical Record systems

Scheduling systems

ABN

Eligibility verification

Document management software

Job description

Registration Coordinator

Job Title: Registration Coordinator Department: East | Admitting Office

The Ohio State University Medical Center is committed to improving access and service to customers. The Registration Coordinator functions as an integral member of the health care team to reflect a culture of cooperation, enthusiasm, and mutual respect. This position ensures access to OSUWMC physicians and services and coordinates and supports the functions of integrated patient access services as well as ensures proper data collection/support for scheduling, registration, benefit verification, and for compliance and statistical purposes.

Additional Information

The Registration Coordinator is an expert in product, process, or service line area (physician appointment scheduling, OR/admission, full-service scheduling; pre-registration and registration; insurance verification, and patient liability determination and communication). This position is responsible for providing consumers (clinical team and patients) with accurate, up-to-date information regarding products, services, and general procedures. Schedule return appointments and/or other appointments as assigned. Assures accurate appointment, demographic and insurance information is gathered to support clinical and financial needs including changes to insurance or other patient information. Provides support to physicians and consumer by coordinating their requests and satisfying their needs in one transaction. Solves routine and complex customer problems and knows where to direct customers to address specific questions. Communicates regularly with clinical team, medical secretaries, and team within the product/service line to ensure customer and department team needs are met. Always creates a positive first impression. Must be able to use a variety of software packages which include the Electronic Medical record, scheduling and registration systems, ABN, eligibility, document management software, etc.

Minimum Required Qualifications

High School diploma or GED. 0 years of relevant experience required. 0-2 years of relevant experience preferred.

Location: East Hospital - Main (0398) Position Type: Regular Scheduled Hours: 32 Shift: First Shift

Final candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post offer process.

The university is an equal opportunity employer, including veterans and disability.

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Ohio State Benefits

• Medical, dental and vision coverage, with Ohio State paying a significant portion of the cost.
• Paid time off, including sick and vacation time and 11 holidays.
• State retirement plan or an alternative retirement plan, both with generous employer contributions.

As Buckeyes, we accomplish more together. No matter your role, you’ll be part of creating what people need now: pathways to education, research and health care.

Working at Ohio State means you’re part of a team with a strong sense of community and an unwavering commitment to excellence — and, of course, incomparable Buckeye spirit.

We bring out the best in people, help each other succeed and learn together.

By joining Ohio State, you become part of a top-20 public university with one of America’s leading academic health centers.

We’re a team of dedicated colleagues with access to boundless resources that support you.